Claim Account Executive

Travelers

. Manage claim programs for a portfolio of business insurance customers .

Posted 9/24/2026full-timeUnited StatesMid-LevelSenior💰 $109,300 - $180,200 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing claim programs and leveraging multi-line claim product knowledge to enhance customer engagement and retention. Proficient in analyzing loss data and collaborating with internal partners to drive sales strategies and customer service training.

Highest-signal resume keywords

Claim ManagementInsurance Industry ExperienceSales Presentation SkillsCustomer Relationship BuildingData Analysis

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Claim ExperienceMulti-Line KnowledgeUnderwriting ProductsAccount Management ProcessesFinancial Analysis

Soft Skills

Strong Communication SkillsProblem-Solving SkillsRelationship Building

Certifications & Qualifications

Bachelor’s DegreeValid Driver’s License

Industry Keywords

Business InsuranceMarketingCustomer ServiceSales StrategiesLoss Data Analysis

About the role

Key responsibilities & impact

Manage claim programs for a portfolio of business insurance customers
Leverage multi-line claim product/service knowledge to market services to agents, brokers, and customers
Consult with internal service partners to customize sales strategies for prospective customers
Deliver sales presentations highlighting Travelers Claim Services and differentiators
Design and implement onboarding for new customers
Analyze customer, industry, and peer loss data to identify trends and consult on loss experience
Collaborate with Underwriting and Marketing business partners on new business and retention goals
Educate and train internal business partners, agents, and brokers on Travelers Claim services
Support claim partners with customer service training and education
Perform other duties as assigned

Requirements

What you’ll need

Bachelor’s Degree
High School Diploma or equivalent
Three years of Claim experience
Three years of Insurance industry experience
Valid Driver’s License
Strong knowledge and understanding of marketing, underwriting, and account management processes; knowledge of multi-line is a plus
Strong understanding of underwriting products, financials, objectives, and service requirements
Strong communication skills with the ability to prepare for and present at meetings
Understanding of business objectives with the ability to recognize and act on opportunities to achieve financial results
Strong relationship building and problem-solving skills with the ability to quickly identify customer needs and take appropriate action

Benefits

Comp & perks

Performance-based cash incentive awards
Health insurance for employees and eligible family members from the first day of employment
401(k) dollar-for-dollar matching up to the first 5% of eligible pay
Paying it Forward Savings Program with annual 401(k) contributions for student loan payments
Pension Plan 100% funded by Travelers
Minimum of 20 days Paid Time Off annually
Nine paid company Holidays
Wellness program with tools, discounts, resources, and caregiving support
Mental health program with free professional counseling services, health coaching, and other resources
Matching Gift and Volunteer Rewards program
Occasional travel may be required