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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing complex Bond and Specialty Insurance claims, including risk assessment, negotiation, and compliance with claims processes. Proficient in legal research and documentation, with strong communication skills to support stakeholders throughout the claims process.
Highest-signal resume keywords
Claim Handling ExperienceLegal Research SkillsInsurance License AcquisitionAdvanced Writing SkillsCompliance with Claims Processes
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Claim Resolution StrategiesRisk AssessmentNegotiationLegal Terminology KnowledgeDocument ReviewClaims DocumentationClaims ManagementFinancial Exposure AnalysisRecovery CoordinationMentoring Claims Representatives
Soft Skills
Customer SupportCollaborationCommunication
Tools & Technologies
WestlawPacerLexMachinaMicrosoft OfficePDF Software
Certifications & Qualifications
Insurance License
Industry Keywords
Bond InsuranceSpecialty InsuranceClaims ProcessesLegal DocumentsSettlement Negotiation
About the role
Key responsibilities & impact- Investigate, analyze, evaluate, and dispose of Bond and Specialty Insurance claims
- Manage assigned BSI claims of advanced to highest severity and complexity
- Identify risks, liabilities, coverage issues, and negotiate settlements
- Review Bond/Insurance policies, agreements, contracts, and legal documents to confirm coverage and obligations
- Assess claim exposures and develop claim resolution strategies
- Ensure compliance with BSI claims processes, procedures, and best practices
- Document claim activities, decisions, and communications according to record-keeping and confidentiality standards
- Collaborate with outside counsel to manage and strategize litigation
- Prepare management reports covering loss development, financial exposure, coverage issues, recoveries, and resolution strategies
- Identify recovery opportunities and coordinate recovery efforts with the Recovery Management Unit and claims management
- Provide customer and stakeholder support throughout the claims process
- Mentor and train less experienced claims representatives
- Attend mediations, settlement conferences, claim conferences, field office visits, trials, and depositions
- Perform other duties as assigned
Requirements
What you’ll need- Bachelor’s degree (ideal candidate qualification)
- Associate’s degree
- Eight years of claim handling experience (ideal candidate qualification)
- Six years of previous claim handling work experience
- Expert knowledge of legal terminology
- Skilled in legal research
- Advanced grammar and writing skills
- Proficiency with legal research software such as Westlaw, Pacer, and LexMachina
- Proficiency with Microsoft Office and PDF software
- Valid driver’s license or access to alternative transportation
- Acquisition and maintenance of required Insurance License(s), generally within three months of starting the job, with ongoing continuing education credits
Benefits
Comp & perks- Health insurance from the first day of employment for employees and eligible family members
- 401(k) dollar-for-dollar matching up to the first 5% of eligible pay, subject to an annual maximum
- Paying it Forward Savings Program with annual 401(k) contributions for student loan payments
- Pension Plan 100% funded by Travelers
- Minimum of 20 days paid time off annually
- Nine paid company holidays
- Wellness program with tools, discounts, resources, and caregiving support
- Free professional counseling services, health coaching, and mental health resources
- Matching Gift and Volunteer Rewards program