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Travelers

Claim Professional Development Program Internship

Travelers

. Complete structured onboarding to Travelers systems and protocols .

Posted 10/5/2026full-timeCharlotte • North Carolina • United StatesEntry Level💰 $25 - $26 per hourWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong analytical, problem-solving, and customer service skills while gaining exposure to Personal and Business Insurance claims. Possesses foundational knowledge in claims investigation, negotiation, and resolution strategies.

Highest-signal resume keywords
Bachelor's DegreeCustomer Service SkillsAnalytical SkillsProblem-Solving SkillsKnowledge Of Microsoft Office

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Industry Keywords
Personal Insurance ClaimsBusiness Insurance ClaimsClaims InvestigationClaims NegotiationClaims ResolutionDamage EstimationApplicable CoverageRisk ManagementBusiness AdministrationBusiness Management

About the role

Key responsibilities & impact
  • Complete structured onboarding to Travelers systems and protocols
  • Gain exposure to Personal and Business Insurance claims of basic to moderate complexity
  • Learn strategies for investigating, negotiating and resolving claims
  • Develop knowledge of claim facts, damage estimation, applicable coverage and customer support
  • Observe Claim Professionals through desk work and ride-alongs with experienced employees
  • Work with a designated manager/mentor through core assignments
  • Develop customer service, analytical and problem-solving skills
  • Complete challenging and meaningful project work
  • Perform other duties as assigned

Requirements

What you’ll need
  • Applicants must be authorized to work for ANY employer in the U.S. now and in the future
  • The company does not sponsor/support H-1B petitions, TN, or Forms I-983/STEM OPT for this role
  • Preferred cumulative GPA of 3.0 or above
  • Suggested college majors include Business Administration, Liberal Arts (with business focus preferred), Business Management, Risk Management and Insurance or a business-related discipline
  • Knowledge of Microsoft Office
  • Obtained or pursuing a Bachelor’s degree

Benefits

Comp & perks
  • Performance-based cash incentive awards
  • Comprehensive compensation and benefits program
  • Housing assistance is not provided