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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong verbal and written communication skills while navigating the claims process, alongside developing analytical and problem-solving abilities. Possesses foundational knowledge in Personal and Business Insurance claims, with a focus on customer service and project work.
Highest-signal resume keywords
Bachelor's DegreeClaims InvestigationCustomer ServiceAnalytical SkillsMicrosoft Office
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
Verbal CommunicationWritten CommunicationProblem-Solving
Industry Keywords
Personal InsuranceBusiness InsuranceClaims ResolutionDamage EstimationRisk Management
About the role
Key responsibilities & impact- Complete structured onboarding to Travelers systems and protocols
- Gain exposure to Personal and Business Insurance claims of basic to moderate complexity
- Learn strategies for investigating, negotiating and resolving claims
- Develop knowledge of claim circumstances, damage estimation and applicable coverages
- Help customers through the claims process using strong verbal and written communication skills
- Observe Claim Professionals through desk work and ride-alongs with experienced employees
- Work with a designated manager/mentor through core assignments
- Develop customer service, analytical and problem-solving skills
- Complete challenging and meaningful project work
- Perform other duties as assigned
Requirements
What you’ll need- Applicants must be authorized to work for ANY employer in the U.S. now and in the future
- Obtained or pursuing a Bachelor’s degree
- Preferred cumulative GPA of 3.0 or above
- Suggested college majors include Business Administration, Liberal Arts (with business focus preferred), Business Management, Risk Management and Insurance or a business-related discipline
- Knowledge of Microsoft Office
- Applicants must not require H-1B, TN, or Forms I-983/STEM OPT sponsorship/support
Benefits
Comp & perks- Performance-based cash incentive awards
- Comprehensive compensation and benefits program
- Housing assistance is not provided