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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong analytical, problem-solving, and customer service skills while gaining exposure to Personal and Business Insurance claims. Proficient in Microsoft Office and committed to completing structured onboarding and project work.
Highest-signal resume keywords
Bachelor's DegreeCustomer Service SkillsAnalytical SkillsProblem-Solving SkillsMicrosoft Office Knowledge
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
Negotiation SkillsCommunication Skills
Industry Keywords
Personal Insurance ClaimsBusiness Insurance ClaimsRisk ManagementClaims ProcessInvestigation Strategies
About the role
Key responsibilities & impact- Complete structured onboarding to Travelers systems and protocols
- Gain exposure to Personal and Business Insurance claims of basic to moderate complexity
- Learn strategies for investigating, negotiating, and resolving claims
- Determine what happened, estimate damage, determine applicable coverages, and help customers through the claims process
- Observe Claim Professionals through desk work and ride-alongs with experienced employees
- Work with a designated manager/mentor through core assignments
- Develop customer service, analytical, and problem-solving skills
- Complete challenging and meaningful project work
- Perform other duties as assigned
Requirements
What you’ll need- Applicants must be authorized to work for ANY employer in the U.S. now and in the future
- Obtained or pursuing a Bachelor’s degree
- Preferred cumulative GPA of 3.0 or above
- Suggested college majors include Business Administration, Liberal Arts (with business focus preferred), Business Management, Risk Management and Insurance, or a business-related discipline
- Knowledge of Microsoft Office
- Housing assistance is not provided
Benefits
Comp & perks- Performance-based cash incentive awards
- Comprehensive compensation and benefits program
- Equal opportunity employer
- Disability accommodation during recruitment/interview process