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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in handling Professional Indemnity claims, particularly for Solicitors, with a strong focus on risk management, negotiation, and collaboration across teams. Holds relevant legal qualifications and insurance certifications to effectively evaluate and resolve claims.
Highest-signal resume keywords
Expert Claim HandlingFinancial Lines ExperienceNegotiation SkillsACII CertificationLegal Degree / LLB
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Claim InvestigationPolicy Coverage EvaluationClaims NegotiationRisk MitigationClaims Management
Soft Skills
Advanced Communication SkillsCollaborative Relationship BuildingStrategic PlanningFlexibilityTeamwork
Certifications & Qualifications
ACII CertificationLegal Degree / LLB
Industry Keywords
Professional IndemnitySolicitors Professional NegligenceInsurance OperationsClaims SettlementVendor Performance Monitoring
About the role
Key responsibilities & impact- Provide market-leading expert claim handling for Solicitors and other Professional Indemnity lines of business
- Investigate, evaluate, negotiate, and resolve assigned claims in accordance with company policies, procedures, best practices, and controls
- Work closely with the Professional Risks Claim team and broader business to deliver and enhance the claim offering
- Open new claims and set reserves
- Investigate policy coverage, liability, and quantum, providing legal assistance as necessary
- Negotiate claim settlements and communicate on cover
- Monitor vendors' performance, cost, and quality to ensure cost-effective service
- Liaise with underwriters and risk management and promote Travelers' interests across business areas
- Support team members and participate in individual and shared project work
- Perform other duties as assigned
Requirements
What you’ll need- Thorough experience and sound judgment handling Financial lines of business, especially Solicitors professional negligence claims
- Thorough technical expertise with proven track record managing key client accounts, addressing trends and issues, and mitigating risks and exposures
- Advanced communication skills
- Intermediate strategic planning
- Intermediate business perspective
- Intermediate ability to build collaborative relationships
- Intermediate openness to influence and flexibility
- Intermediate teamwork
- Advanced credibility
- ACII or equivalent insurance certification
- Legal Degree / LLB (or equivalent)
- Some prior insurance-related activity experience, such as paralegal, insurance operations, or insurance broker experience
Benefits
Comp & perks- Private Medical Insurance, with single cover and option to add dependents at the employee's expense
- Core employer contribution to Pension Plan, with increased company contribution when the employee contributes
- Minimum 25 days' annual holiday entitlement, with opportunity to purchase additional days up to 35 total holidays per year
- Wellness programme with tools, discounts, and resources
- Mental health programme with free professional counseling services and other resources
- Matching Gift and Volunteer Rewards programme
- Volunteer encouragement and opportunities to support charities