Delivery Operations Lead

Travelers

. Lead delivery operations for Simply Business.

Posted 10/15/2026full-timeBoston • Massachusetts • United StatesSenior💰 $114,700 - $189,200 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in leading delivery operations and enhancing digital insurance brokerage processes, with a focus on technology and data-driven customer experiences.

Highest-signal resume keywords

Delivery Operations LeadershipDigital Insurance BrokerageTechnology IntegrationData-Driven Customer ExperienceHybrid Work Model Adaptability

About the role

Key responsibilities & impact

Lead delivery operations for Simply Business.
Contribute to Simply Business’s digital insurance brokerage operations.
Support the company’s technology, data, and insurance-enabled customer experience.

Requirements

What you’ll need

Skills, education, training, credentials and experience relevant to the role affect compensation.
Ability to work in a hybrid model in Boston, Massachusetts.

Benefits

Comp & perks

Group plan for medical, dental, vision, and prescription drug coverage.
Short term disability, long term disability, and life insurance coverage.
Participation in the Company’s bonus program.
Participation in 401(k) plan with a 5% employer match.
Commuter benefits to help cut down on parking and public transit costs.
25 days of vacation time plus 10 sick days and 10 company holidays.
A genuine investment in your learning and development.
Regular team outings and volunteer opportunities.
An awesome office space.
A hybrid working model, giving employees choice and flexibility.