Director, Identity and Access Management

Travelers

. Architect, implement, and maintain SailPoint IdentityNow solutions at enterprise scale .

Posted 10/5/2026full-timeUnited StatesLead💰 $139,400 - $230,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in SailPoint IdentityNow and IdentityIQ solutions, with a strong focus on Identity and Access Management (IAM) principles, including role-based access control and lifecycle management. Proven ability to lead cross-functional teams, manage complex projects, and ensure compliance with cybersecurity standards.

Highest-signal resume keywords

SailPoint IdentityNow ExperienceIdentity And Access Management ExpertiseLeadership In IAM ProjectsSailPoint Certified IdentityNow EngineerIntegration With Active Directory

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Identity Governance And Administration (IGA)Single Sign-On (SSO)Multi-Factor Authentication (MFA)Role-Based Access Control (RBAC)Attribute-Based Access Control (ABAC)Zero Trust FrameworkSAMLOAuth 2.0OpenID ConnectSCIM

Soft Skills

Strategic ThinkingOperational ExecutionExcellent Communication Skills

Tools & Technologies

SailPointActive DirectoryLDAPAzure AD/Entra IDSalesforce

Certifications & Qualifications

SailPoint Certified IdentityNow EngineerIdentityIQ Architect Certification

Industry Keywords

CybersecurityInformation Security PoliciesAccess ControlAudit ReadinessCloud Computing

Tech Stack

Tools & technologies

AzureCloudCyber Security

About the role

Key responsibilities & impact

Architect, implement, and maintain SailPoint IdentityNow solutions at enterprise scale
Oversee connector development and integrations with SaaS applications and other sources/applications
Maintain and support joiner, mover, and leaver lifecycle management automation
Lead role engineering, role mining, and role-based access control design initiatives
Lead access certification and recertification campaigns for audit readiness
Collaborate with Internal Audit and Risk teams to address access control findings
Own the IAM support model, including incident response, escalation paths, and SLA management
Establish and maintain L1/L2/L3 support for SailPoint platform issues
Lead root cause analysis for critical IAM incidents and drive permanent remediation
Manage the on-call rotation and ensure 24/7 availability for critical identity services
Oversee patch management, upgrades, and platform health monitoring for SailPoint environments
Develop and maintain runbooks, knowledge base articles, and operational documentation
Monitor and report on IAM KPIs, KRIs, and access anomalies
Oversee IAM project delivery using Agile/Scrum methodologies
Manage team capacity, budget planning, and resource allocation
Strategically develop platforms by assessing efficiency, operations, and potential enhancements
Perform other duties as assigned

Requirements

What you’ll need

Degree in computer science, Information Technology, Cybersecurity, or a related field
SailPoint Certified IdentityNow Engineer or IdentityIQ Architect certification
10+ years of experience in Identity and Access Management
5+ years of hands-on SailPoint experience (IdentityNow and/or IdentityIQ)
3+ years in a leadership role
Deep expertise in IAM concepts: IGA, SSO/Federation, MFA, RBAC, ABAC, and Zero Trust
Experience integrating SailPoint with enterprise directories including Active Directory, LDAP, Azure AD/Entra ID, and Salesforce
Strong knowledge of SAML, OAuth 2.0, OpenID Connect, LDAP, and SCIM
Proven track record managing cross-functional teams and enterprise-scale programs
Broad knowledge of cloud computing and automation concepts
Expert knowledge of cybersecurity privacy principles, cyber threats and vulnerabilities, cyber defense, and information security policies, procedures, and regulations
Expertise in Identity & Access Management, including authentication, authorization, and least privilege
Strategic thinking with strong operational execution
Experience leading and managing complex projects and multiple priorities
Excellent written and verbal communication skills
Bachelor's degree in Computer Science, similar degree, or equivalent work experience
5 years of experience in Information Technology Security Engineering or Software Engineering
Applicants must be authorized to work for any employer in the United States
The company does not sponsor/support H-1B petitions, TN, or Forms I-983/STEM OPT for this role

Benefits

Comp & perks

Health insurance for employees and eligible family members from the first day of employment
401(k) dollar-for-dollar matching up to the first 5% of eligible pay, subject to an annual maximum
Paying it Forward Savings Program with annual 401(k) contributions for eligible student loan payments
Pension Plan 100% funded by Travelers
Minimum of 20 days Paid Time Off annually
Nine paid company Holidays
Wellness program with tools, discounts, resources, and caregiving support
Free professional counseling services, health coaching, and mental health resources
Matching Gift and Volunteer Rewards program
Equal opportunity employer