Director, Product Development

Travelers

. Lead coverage form development for Northfield Excess & Surplus Lines to achieve growth, profit, and retention objectives .

Posted 10/13/2026full-timeHartford • Connecticut • United StatesLead💰 $120,400 - $198,700 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in product development within Excess and Surplus Lines, focusing on compliance, regulatory requirements, and innovative solutions. Proven ability to lead teams, influence stakeholders, and communicate strategies effectively to achieve business objectives.

Highest-signal resume keywords

Product Development ExperiencePeople Management ExperienceExpert Understanding of Non-Admitted ProductsExcellent Communication SkillsAnalytical Skills for Evaluating Data

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Product DevelopmentUnderwritingCoverage RulesCompliance/Regulatory EnvironmentInsurance FinancialsMarket ResearchStakeholder ManagementSystem ImplementationData AnalysisProblem-Solving

Soft Skills

Excellent CommunicationLeadership SkillsCritical ThinkingStorytelling SkillsInfluencing Skills

Tools & Technologies

NorthLinkBI Product Development

Industry Keywords

Excess and Surplus LinesGeneral LiabilityPropertyExcess CasualtyInland MarineAuto LiabilityWholesale DistributionBinding AuthorityBrokerage Models

About the role

Key responsibilities & impact

Lead coverage form development for Northfield Excess & Surplus Lines to achieve growth, profit, and retention objectives
Own proprietary and manuscript coverage forms and endorsements supporting unique E&S terms and conditions
Partner with BI Product Development on drafting, PDCA review, and NorthLink implementation
Influence stakeholders and communicate strategies and action plans to gain consensus
Oversee market, competitor, and consumer research to identify or enhance products, markets, and services
Develop solutions to product challenges and gain stakeholder buy-in
Manage design, development, and implementation of system and process solutions aligned with product strategy
Identify and test new products, markets, and partnership opportunities with stakeholders, entities, and vendors
Lead and guide a team on product enhancement, launch, and rollout plans
Ensure strategies and plans address compliance and regulatory requirements
Oversee communication, training, and marketing materials for new or enhanced products and initiatives
Manage monitoring and measurement mechanisms and present findings and recommendations to leadership
Perform other duties as assigned

Requirements

What you’ll need

Bachelor's Degree or equivalent combination of education and experience
Six years of product development experience, preferably in Excess and Surplus Lines or commercial insurance
One year of people management experience
Four years of relevant experience with insurance products, underwriting, coverage, rules, compliance/regulatory environment, and/or insurance financials
Expert understanding of non-admitted products, underwriting, coverage, rules, forms, and insurance regulatory environment across General Liability, Property, Excess Casualty, Inland Marine, and Auto Liability
Familiarity with wholesale distribution, including binding authority and brokerage models
Ability to interpret business-specific translations and solutions
Excellent communication and presentation skills with ability to interact with and influence management
Proven innovation skills, including critical thinking about multiple perspectives and problem-solving approaches
Deep understanding of Travelers' business strategy and plan objectives
Excellent analytical skills for evaluating data and systems, identifying deficiencies and opportunities, recommending changes, and translating findings into business impacts
Excellent storytelling skills for relaying information and influencing all organizational levels
Demonstrated leadership skills to manage change, develop employees, and align resources to accomplish key objectives

Benefits

Comp & perks

Health insurance from the first day of employment for employees and eligible family members
401(k) contributions matched dollar-for-dollar up to the first 5% of eligible pay, subject to an annual maximum
Paying it Forward Savings Program with annual 401(k) contributions for employees making student loan payments
Pension Plan 100% funded by Travelers
Minimum of 20 days Paid Time Off annually
Nine paid company Holidays
Wellness program with tools, discounts, resources, and caregiving support
Mental health program with free professional counseling services, health coaching, and other resources
Matching Gift and Volunteer Rewards program
Performance-based cash incentive awards