Director, Technical Product Owner – Claim Engineering Enablement

Travelers

. Define, prioritize, and maintain a ready backlog for a cross-functional product team .

Posted 11/10/2026full-timeUnited StatesLead💰 $123,400 - $203,600 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in Agile Product Management, effectively translating business strategies into actionable work while prioritizing and refining backlogs to maximize product value. Skilled in fostering collaboration across cross-functional teams and driving continuous improvement initiatives.

Highest-signal resume keywords

Agile Product ManagementBacklog PrioritizationBusiness Strategy TranslationTeam MotivationServant Leadership

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Agile MethodologiesProduct Vision ArticulationKPI SettingPerformance MeasurementAcceptance Criteria Definition

Soft Skills

Effective CommunicationInfluencing SkillsTeam DevelopmentChange ManagementCustomer Feedback Integration

Industry Keywords

Cross-Functional Team ManagementValue Stream ObjectivesContinuous ImprovementInnovative Team EnvironmentStakeholder Engagement

About the role

Key responsibilities & impact

Define, prioritize, and maintain a ready backlog for a cross-functional product team
Accept final product output while focusing on defined outcomes
Manage deliverables, capabilities, and test-and-learn experimentation
Measure performance and adjust the roadmap as needed
Translate business strategies and needs into execution-ready work for an Agile product team
Define team goals and strategy aligned with circle and value stream vision
Articulate team goals and strategy to stakeholders, Circle Leads, and team members
Act as the voice of the end user and proactively seek customer feedback
Ensure work products meet defined acceptance criteria
Own backlog prioritization and refinement and make value-maximizing trade-off decisions
Set objectives and KPIs to optimize value flow
Participate in business readiness, manage change adoption, and mitigate resistance
Provide work-in-progress feedback, clarify requirements, remove roadblocks, and improve processes
Partner with leaders and peers to determine resources needed for business outcomes
Share best practices across teams to align ways of working
Foster an innovative, inclusive, and diverse team environment
May manage Agile Product Owners
Perform other duties as assigned

Requirements

What you’ll need

Bachelor’s degree
Two years of experience in Agile product management
Two years of work experience within the discipline being supported, such as Claim, Risk Control, Technology, Project Management, Production, or Application Development
Three years of experience articulating and translating business strategy, product vision, and analysis for a product
Three years of work experience in a related field
Three years of experience motivating/influencing teams
Agile mindset and knowledge of Agile core values, principles, practices, and methodologies
Product mindset focused on product value propositions aligned with circle/value stream objectives
Ability to influence leaders at all levels without traditional hierarchy
Servant leadership skills
Ability to communicate effectively at all levels and adjust to the target audience
Expertise working in a cross-functional, multi-team environment
Commitment to continuous improvement, knowledge sharing, and team development

Benefits

Comp & perks

Health insurance for employees and eligible family members from the first day of employment
401(k) dollar-for-dollar matching up to the first 5% of eligible pay, subject to an annual maximum
Paying it Forward Savings Program for employees with student loan debt
Pension Plan 100% funded by Travelers
Minimum of 20 days Paid Time Off annually
Nine paid company Holidays
Wellness program with tools, discounts, resources, health coaching, caregiving support, and free professional counseling services
Matching Gift and Volunteer Rewards program