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Travelers

Liability Claim Litigation Specialist

Travelers

. Independently manage an active caseload of injury and/or property damage claims and litigation from first notice of loss through resolution .

Posted 10/15/2026full-timeUnited StatesJuniorMid-Level💰 $85,600 - $141,200 per yearWebsite

About the role

Key responsibilities & impact
  • Independently manage an active caseload of injury and/or property damage claims and litigation from first notice of loss through resolution
  • Contact relevant parties to investigate claims, determine coverage, evaluate liability exposure, assess damages, and establish reserves
  • Communicate professionally with customers, representatives, opposing counsel, third-party vendors, and internal stakeholders
  • Coordinate internal and external resources for claim investigations and evaluations
  • Negotiate claim settlements and issue timely, accurate payments within authority
  • Coordinate with Counsel to support litigation management strategies
  • Maintain accurate claim activity records in claim management systems
  • Identify improvements to best practices and offer creative solutions
  • Adapt to technology implementations, system upgrades, and digital tool rollouts, including AI tools
  • Provide guidance and mentorship to Claim Reps and Associate Claim Reps
  • Travel, potentially including overnight stays, for mediations, trials, and arbitrations
  • Perform other duties as assigned

Requirements

What you’ll need
  • Bachelor’s Degree
  • High School Diploma or GED
  • Three years of liability, bodily injury or comparable claim experience
  • Two years of litigation claim experience
  • Two years of bodily injury liability, property damage liability, or comparable claim related experience
  • Active adjuster license, where required by state law
  • Acquire and maintain relevant Insurance License(s) within three months of starting the job
  • Experience with claims management systems
  • Advanced skills in Microsoft Office and enterprise technology systems and platforms
  • Excellent verbal and written communication skills
  • Ability to analyze complex situations, exercise sound judgement, and make effective decisions independently
  • Exceptional customer service skills
  • Strong attention to detail and organizational skills
  • Proven conflict resolution and negotiation skills
  • Thorough understanding of insurance principles, terminology, state insurance regulations, fair claims practices, and legal requirements
  • Ability to interpret and apply complex policy language, endorsements, and exclusions

Benefits

Comp & perks
  • Health insurance for employees and eligible family members from the first day of employment
  • 401(k) dollar-for-dollar matching up to the first 5% of eligible pay, subject to an annual maximum
  • Paying it Forward Savings Program with annual 401(k) contributions for student loan payments
  • Pension Plan 100% funded by Travelers
  • Minimum of 20 days Paid Time Off annually
  • Nine paid company Holidays
  • Wellness program with tools, discounts, resources, caregiving support, free professional counseling, and health coaching
  • Matching Gift and Volunteer Rewards program