Senior Construction Liability Claim Representative

Travelers

. Manage and investigate moderate- to high-complexity injury and/or property damage claims and litigation from first notice of loss through resolution .

Posted 10/14/2026full-timeLas Vegas • Nevada • United StatesSenior💰 $85,600 - $141,200 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing and investigating complex injury and property damage claims, with a strong focus on negotiation, litigation management, and compliance with insurance regulations. Proficient in utilizing claims management systems and advanced technology to enhance operational efficiency and customer service.

Highest-signal resume keywords

Claims ManagementNegotiation SkillsLitigation ExperienceInsurance LicenseCustomer Service

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Claims Management SystemsBodily Injury LiabilityProperty Damage LiabilityLitigation Claim ManagementInsurance PrinciplesPolicy InterpretationMicrosoft OfficeEnterprise Technology Systems

Soft Skills

Verbal CommunicationWritten CommunicationAttention to DetailConflict ResolutionStress Management

Tools & Technologies

Digital ToolsAI Implementations

Certifications & Qualifications

Active Adjuster LicenseInsurance License

Industry Keywords

Claims InvestigationCoverage EvaluationLiability ExposureFair Claims PracticesState Insurance Regulations

About the role

Key responsibilities & impact

Manage and investigate moderate- to high-complexity injury and/or property damage claims and litigation from first notice of loss through resolution
Contact relevant parties to determine coverage, evaluate liability exposure, assess bodily injury and property damage, and establish reserves
Communicate professionally with customers, representatives, opposing counsel, third-party vendors, and internal stakeholders
Coordinate internal and external resources for comprehensive claim investigations and evaluations
Negotiate claim settlements and issue timely, accurate payments within authority
Coordinate with Counsel to support litigation management strategies
Maintain accurate claim activity records in claim management systems
Identify improvements to best practices and offer creative solutions
Adapt to technology implementations, system upgrades, digital tools, and AI while maintaining productivity and service quality
Provide guidance and mentorship to Claim Representatives and Associate Claim Representatives
Attend mediations, trials, and arbitrations, including possible overnight travel
Perform other duties as assigned

Requirements

What you’ll need

Bachelor’s Degree
High School Diploma or GED
Minimum of two years of bodily injury liability, property damage liability, or comparable claim-related experience
Three years of liability, bodily injury, or comparable claim experience
Two years of litigation claim experience
Active adjuster license, where required by state law
Acquire and maintain relevant Insurance License(s) within three months of starting the job
Experience with claims management systems
Advanced skills in Microsoft Office and enterprise technology systems and platforms
Excellent verbal and written communication skills
Ability to analyze complex situations, exercise sound judgment, and make effective decisions independently
Exceptional customer service skills
Strong attention to detail and organizational skills
Proven conflict resolution and negotiation skills
Ability to manage stress and difficult situations under pressure
Thorough understanding of insurance principles, terminology, state insurance regulations, fair claims practices, and legal requirements
Ability to interpret and apply complex policy language, endorsements, and exclusions
Ability to quickly learn from experience and apply it to new situations

Benefits

Comp & perks

Sign-on bonus of up to $20,000
Health insurance for employees and eligible family members from the first day of employment
401(k) matching dollar-for-dollar up to the first 5% of eligible pay
Paying it Forward Savings Program with annual 401(k) contributions for student loan payments
Pension Plan 100% funded by Travelers
Minimum of 20 days Paid Time Off annually
Nine paid company Holidays
Wellness program with tools, discounts, resources, caregiving support, free professional counseling, and health coaching
Matching Gift and Volunteer Rewards program
Hybrid work arrangement