Apply

Ready to go for it?

AI Apply speeds things up—apply directly if you prefer.

FREE ACCESS
5,000–10,000 jobs/day
Scoutfield Logo

See all jobs on Scoutfield

Search thousands of fresh jobs every day.

Discover
  • Fresh listings
  • Fast filters
  • No subscription required
Create a free account and start exploring right away.
Travelers

Senior Director, Information Systems

Travelers

. Lead Engineering Excellence and Operations' three functional areas: Engineering Transformation, Portfolio Modernization, and Technology Operations .

Posted 10/13/2026full-timeUnited StatesSenior💰 $146,400 - $241,600 per yearWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in Engineering Transformation, Portfolio Modernization, and Technology Operations, with a strong focus on vendor and contract management, metrics governance, and delivery leadership. Proven ability to influence stakeholders, manage teams, and implement technology-enabled process improvements.

Highest-signal resume keywords
Delivery Leadership At ScaleVendor And Contract Management FluencyAgile Methodology ApplicationMetrics And Data JudgmentChange Catalyst Experience

ATS Keywords

Tailor your resume
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Technology OperationsEngineering TransformationPortfolio ModernizationAgile MethodologyAI Tooling ExperienceMetrics GovernancePerformance ManagementFinancial AwarenessAnalytical SkillsITIL Knowledge
Soft Skills
Stakeholder ManagementTeam OrientationCoaching And DevelopmentInfluencing Without AuthorityChange Management
Industry Keywords
Vendor StrategyService ModelsDORA-Style Delivery MetricsManaged Service AgreementsChargebackSourcing PartnershipsHuman Resource ManagementOperational PlansTechnology CapabilitiesCross-Organizational Forums

About the role

Key responsibilities & impact
  • Lead Engineering Excellence and Operations' three functional areas: Engineering Transformation, Portfolio Modernization, and Technology Operations
  • Own EXO's unified engagement model across stakeholder groups and the functional portfolio
  • Own emerging demand end to end, including intake, prioritization, readiness, and implementation
  • Own vendor and technology contract management, including vendor strategy, cost, scope, and pricing
  • Build and lead the EXO delivery center of excellence and establish repeatable delivery standards
  • Own EXO metrics and reporting, govern underlying data and engineering health indicators, and produce decision-driving reports
  • Lead the Delivery Lead team, including performance management, coaching, reviews, and development
  • Direct staff implementing and maintaining high-complexity systems and major business-unit projects
  • Contribute to strategic technology operational plans and the department budget
  • Develop and implement tactical and operational plans within budget
  • Drive technology-enabled process development and redesign
  • Provide stakeholders and IT leadership with timely status and system performance updates
  • Apply industry trends and techniques to formulate project and enhancement solutions
  • Manage team direction and the day-to-day work of direct reports
  • Provide performance feedback, coaching, and formal reviews
  • Perform other duties as assigned

Requirements

What you’ll need
  • Bachelor's degree in a related field
  • High School diploma or equivalent
  • At least 9 years of technology or business related experience
  • At least 5 years of technology or business related experience
  • At least 3 years of experience managing others
  • Record as a change catalyst across a large organization
  • Experience influencing without authority and leading cross-organizational forums
  • Delivery leadership at scale, including Agile at scale, planning, dependency management, and DORA-style delivery metrics
  • Vendor and contract management fluency, including managed service agreements, service models, burn rate management, chargeback, and partnerships with Sourcing, Finance, and HR
  • Demonstrated AI fluency and experience using AI tooling to change an owned process
  • Metrics and data judgment
  • Stakeholder management discipline, including measuring satisfaction and addressing issues early
  • Broad conceptual understanding of technology capabilities and direction
  • In-depth knowledge of technology required to support assigned systems and projects
  • Thorough understanding of staff responsibilities, abilities, and development needs
  • Advanced analytical and diagnostic skills for novel and contradictory issues
  • Knowledge of Agile methodology and ability to apply it to projects of moderate complexity
  • ITIL knowledge, depending on the specific role
  • Kanban/Agile/SAFe knowledge, depending on the specific role
  • Team orientation
  • Financial awareness
  • Human resource management

Benefits

Comp & perks
  • Performance-based cash incentive awards
  • Health insurance from the first day of employment for employees and eligible family members
  • 401(k) dollar-for-dollar match up to the first 5% of eligible pay, subject to an annual maximum
  • Paying it Forward Savings Program with annual 401(k) contributions for qualifying student loan payments
  • Pension Plan 100% funded by Travelers
  • Minimum 20 days of paid time off annually
  • Nine paid company holidays
  • Wellness program with tools, discounts, resources, caregiving support, free professional counseling, and health coaching
  • Matching Gift and Volunteer Rewards program