Senior Litigation Specialist – General Liability

Travelers

. Investigate, evaluate, reserve, negotiate, and resolve assigned Specialty Liability Bodily Injury and Property Damage claims .

Posted 9/29/2026full-timeUnited StatesSenior💰 $94,400 - $155,800 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates advanced knowledge of liability claims handling, including coverage analysis, negotiation, and litigation management. Possesses strong analytical thinking and decision-making skills, with a thorough understanding of insurance contracts and relevant legal principles.

Highest-signal resume keywords

Liability Claim HandlingLitigation ManagementCoverage AnalysisNegotiation SkillsInsurance Contract Knowledge

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Claims InvestigationDamage EvaluationIndemnity Reserve EstablishmentLegal Expense TrackingClaim File ManagementCreative Resolution StrategiesSettlement TechniquesISO Forms KnowledgePrinciples of InvestigationAdvanced Analytical Thinking

Soft Skills

CommunicationJudgment/Decision Making

Tools & Technologies

Diary Management Systems

Certifications & Qualifications

Insurance License

Industry Keywords

Bodily Injury ClaimsProperty Damage ClaimsLitigation ProcessPolicy LanguageExclusions

About the role

Key responsibilities & impact

Investigate, evaluate, reserve, negotiate, and resolve assigned Specialty Liability Bodily Injury and Property Damage claims
Provide quality claim handling throughout the claim life cycle, including customer contacts, coverage, investigation, evaluation, reserving, litigation management, negotiation, and resolution
Maintain compliance with internal and external quality standards and state-specific regulations
Provide consulting and training resources and serve as a technical resource to the field and business partners
Directly handle assigned severity claims
Perform coverage analysis and communicate with insureds
Consult with managers regarding use of Claim Coverage Counsel
Investigate claims through contact with policyholders, accounts, claimants, law enforcement, witnesses, agents, medical providers, and technical experts
Interview witnesses and stakeholders and obtain statements when strategically appropriate
Select and direct internal and external resources, including Subrogation, Risk Control, nurse consultants, and investigators
Review injury and property damage records and documentation
Maintain claim files and document claim activities
Create Claim File Analysis for adherence to quality standards
Use diary management systems to ensure timely claim handling
Evaluate liability and damages exposure and establish indemnity and expense reserves
Participate in roundtables and authority discussions
Share creative resolution techniques and apply claim quality management protocols and Best Practices
Develop creative resolution strategies and dispose of claims within delegated authority
Negotiate claims with insureds, claimants, and legal representatives
Manage litigated claims and develop litigation plans with staff or panel counsel
Select counsel, direct claim and litigation strategy, and track legal expenses
Manage allocated and unallocated loss adjustment expenses
Perform other assigned duties

Requirements

What you’ll need

Bachelor's Degree
High School Degree or GED
3 years of liability claim handling experience and/or comparable litigation claim experience
Advanced knowledge of coverage, contract interpretation, liability and damages analysis
Thorough understanding of the litigation process, relevant case and statutory law, and expert litigation management skills
Extensive claim and/or legal experience and technical expertise evaluating severe and complex claims
Thorough understanding of business line products, policy language, exclusions, ISO forms, and effective claims handling practices
Advanced analytical thinking, judgment/decision making, communication, negotiation, insurance contract knowledge, principles of investigation, value determination, settlement techniques, and legal knowledge
Intermediate medical knowledge
Insurance license(s) may be required and generally must be obtained within three months of starting the job

Benefits

Comp & perks

Sign-on bonus
Health insurance for employees and eligible family members from the first day of employment
401(k) dollar-for-dollar matching up to the first 5% of eligible pay, subject to an annual maximum
Paying it Forward Savings Program with annual 401(k) contributions for eligible employees with student loan debt
Pension Plan 100% funded by Travelers
Minimum of 20 days paid time off annually
Nine paid company holidays
Wellness program with tools, discounts, resources, caregiving support, free professional counseling, and health coaching
Matching Gift and Volunteer Rewards program