SIU Investigator

Travelers

. Conduct insurance investigations, including applicable database searches, to uncover potentially fraudulent aspects of claims .

Posted 10/15/2026full-timeMelville • New York • United StatesJuniorMid-Level💰 $70,400 - $116,200 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in conducting insurance investigations, applying analytical and problem-solving skills to identify fraudulent claims while adhering to legal statutes. Proficient in managing case workflows independently in a fast-paced environment and liaising with various stakeholders.

Highest-signal resume keywords

Insurance InvestigationsAnalytical SkillsCase ManagementInsurance Claim OperationsConflict Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Investigative TechniquesDatabase SearchesEvidence AnalysisFraud DetectionStatutory Compliance

Soft Skills

Problem-SolvingInfluence SkillsAdaptability

Tools & Technologies

AI ToolsDigital Tools

Industry Keywords

Insurance FraudCommercial LinesPersonal LinesWorkers CompensationNational Insurance Crime Bureau

About the role

Key responsibilities & impact

Conduct insurance investigations, including applicable database searches, to uncover potentially fraudulent aspects of claims
Periodically engage in specialized investigative areas, including Medical, Cyber, Cargo, and Fire Motive & Opportunity
Analyze, monitor, and summarize technical information into actionable investigative strategies
Maintain contact with business partners, customers, and external resources throughout investigations
Liaise with claim, legal, underwriting partners, public officials, law enforcement officers, and others
Serve as the subject matter expert and liaison on fraud to business and industry partners
Apply rules of evidence and determine evidence value for specific claims
Apply local, state, and federal statutes to conduct investigations lawfully
Identify cases for potential insurance fraud prosecution and submit questionable claims to the National Insurance Crime Bureau
Adapt to new technology implementations, system upgrades, and digital tool rollouts, particularly AI tools
Perform other duties as assigned

Requirements

What you’ll need

Bachelor's Degree
Two years of investigative experience or a minimum of three years insurance claim, underwriting, or legal related experience
Analytical and problem-solving skills to interpret information and facts and apply critical techniques to investigative processes
Strong case management skills and ability to manage work independently
Ability to work in a high-volume, fast-paced environment while managing multiple shifting priorities
Influence and conflict management skills
Working-level knowledge of insurance and claim operations, Commercial Lines, Personal Lines, and Workers Compensation insurance products

Benefits

Comp & perks

Health insurance for employees and eligible family members from the first day of employment
401(k) dollar-for-dollar matching up to the first 5% of eligible pay, subject to an annual maximum
Paying it Forward Savings Program contributions toward a 401(k) account for eligible employees with student loan debt
Pension Plan 100% funded by Travelers
Minimum of 20 days Paid Time Off annually
Nine paid company Holidays
Wellness program with tools, discounts and resources supporting wellness goals and caregiving needs
Mental health program with free professional counseling services, health coaching and other resources
Matching Gift and Volunteer Rewards program
Performance-based cash incentive awards