Software Engineer II, Observability

Travelers

. Partner with application teams to improve observability posture and reliability across application and agentic systems .

Posted 10/30/2026full-timeUnited StatesSeniorLead💰 $123,400 - $203,600 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in Dynatrace SaaS, Infrastructure-as-Code, and observability practices, with a strong focus on incident response and automation. Capable of providing technical mentorship and translating business processes into observability requirements.

Highest-signal resume keywords

Dynatrace SaaS ExpertiseInfrastructure-as-Code with TerraformIncident Response and Root Cause AnalysisProgramming in Python and/or JavaScript/Node.jsCloud Engineering Experience with AWS

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Dynatrace SaaSOpenTelemetryInfrastructure as CodeTerraformIncident ResponseAutomation CodingPythonJavaScriptKubernetesDocker

Soft Skills

Problem-SolvingCommunicationLeadership

Tools & Technologies

GitGitHubCI/CD ToolingLinux SystemsShell Scripting

Industry Keywords

ObservabilityService ReliabilityMean-Time-To-ResolutionBusiness ImpactTechnical Guidance

Tech Stack

Tools & technologies

AWSCloudDockerJavaScriptKubernetesLinuxNode.jsPythonShell ScriptingTerraform

About the role

Key responsibilities & impact

Partner with application teams to improve observability posture and reliability across application and agentic systems
Improve mean-time-to-resolution through instrumentation, alerting, and service reliability practices
Perform analysis, design, development, configuration, and technical requirements definition
Develop and maintain Infrastructure-as-Code for Dynatrace configuration, onboarding, and monitoring workflows
Analyze, assess, and resolve advanced-complexity defects and incidents, escalating appropriately
Translate business processes into observability requirements
Define dashboards and alerting scoped to business impact
Provide technical guidance and mentorship to less experienced employees
Work independently on well-scoped and loosely scoped problems
Expand technical knowledge and capabilities
Perform other duties as assigned

Requirements

What you’ll need

Bachelor’s degree in computer science, related STEM field, or equivalent in education and/or work experience
Four years of programming/development experience
4 additional years of software engineering experience
Deep, hands-on expertise with Dynatrace SaaS, including Gen3 apps, DQL, workflows, and alert configurations
Hands-on experience with OpenTelemetry, including instrumentation and semantic conventions
Experience with Infrastructure as Code using Terraform
Experience with incident response, including triage, root cause analysis, and post-mortems
Experience advising engineering teams on observability adoption
Experience using AI-assisted coding tools
Experience with containerized platforms, including Kubernetes and Docker
Cloud engineering experience; AWS preferred
Proficiency with Git/GitHub and CI/CD tooling
Ability to write automation and tooling code; Python and/or JavaScript/Node.js preferred
Familiarity with Linux systems and shell scripting
Intermediate delivery skills
Demonstrated domain expertise
Strong problem-solving skills
Strong communication skills
Intermediate leadership skills

Benefits

Comp & perks

Health insurance for employees and eligible family members from the first day of employment
401(k) dollar-for-dollar matching up to the first 5% of eligible pay, subject to an annual maximum
Paying it Forward Savings Program for employees with student loan debt
Pension Plan 100% funded by Travelers
Minimum of 20 days Paid Time Off annually
Nine paid company Holidays
Wellness program with tools, discounts, resources, and caregiving support
Mental health program with free professional counseling services, health coaching, and other resources
Matching Gift and Volunteer Rewards program
Performance-based cash incentive awards
Hybrid work arrangement