Technical Specialist, Strategic Resolution Group

Travelers

. Handle complex toxic tort, latent injury, sexual misconduct and/or environmental claims with significant financial exposures .

Posted 9/17/2026full-timeHouston • Texas • United StatesJuniorMid-Level💰 $85,600 - $141,200 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing complex claims, including toxic tort and environmental claims, while applying legal concepts and maintaining strong customer relationships. Proficient in strategic file management, financial analysis, and effective communication with stakeholders.

Highest-signal resume keywords

Claim Handling ExperienceLegal KnowledgeInsurance LicenseAnalytical ThinkingRelationship Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Claims ManagementCoverage AnalysisFinancial AnalysisLiability EvaluationFile ManagementData AccuracyEmerging Litigation TrendsLoss Adjustment ManagementBudget DevelopmentPolicy Research

Soft Skills

CommunicationJudgment and Decision-MakingTeamworkAccountabilityCustomer Focus

Tools & Technologies

SRG Claim SystemsDatabases

Certifications & Qualifications

Insurance License

Industry Keywords

Toxic TortLatent InjurySexual MisconductEnvironmental ClaimsRegulatory KnowledgeCoverage AdviceClaim Environments

About the role

Key responsibilities & impact

Handle complex toxic tort, latent injury, sexual misconduct and/or environmental claims with significant financial exposures
Manage moderate to large exposure claims involving complex liability and coverage issues
Develop strategies to resolve claims efficiently and effectively while meeting protocols and delivering customer service
Research policies issued by multiple legacy companies and analyze coverage
Apply relevant legal concepts across applicable jurisdictions
Prepare coverage recommendations and communicate coverage positions to policyholders or representatives
Investigate claim facts to determine liability, evaluate damages, and recommend appropriate action
Apply knowledge of emerging litigation trends
Develop and execute strategic file management plans
Research and recommend counsel, litigation and resolution strategies, experts, settlement terms, and release terms
Manage loss adjustment expenses
Attend meetings with counsel, settlement conferences, mediations, and trials
Manage account relationships and coordinate actions on assigned accounts
Estimate financial exposures and develop budgets and financial analyses
Maintain defense and indemnity estimates
Maintain organized claim files and proficiency with SRG claim systems and databases
Ensure data accuracy and efficiently manage file inventory
Participate in training, mentoring, and interviewing as needed
Perform other duties as assigned

Requirements

What you’ll need

Bachelor’s degree listed under Education & Work Experience
High School Diploma or GED required
2 years experience in claim handling, legal, insurance, coverage advice or environmental fields
3+ years of experience in claim handling, legal, insurance or coverage advice or environmental fields listed under Education & Work Experience
Insurance License(s) may be required and generally must be obtained within three months of starting the job
Knowledge of regulatory and claim environments
Analytical thinking
Communication
Judgment and decision-making
Teamwork
Accountability
Customer focus
Relationship management
Business perspective
Planning and organizing
Technology
Working independently
Application of departmental practices and procedures
Licensing

Benefits

Comp & perks

Health insurance from the first day of employment for employees and eligible family members
401(k) dollar-for-dollar match up to the first 5% of eligible pay, subject to an annual maximum
Paying it Forward Savings Program with annual 401(k) contributions for eligible employees with student loan debt
Pension Plan 100% funded by Travelers
Minimum 20 days Paid Time Off annually
Nine paid company Holidays
Wellness program with tools, discounts, resources, caregiving support, free professional counseling, and health coaching
Matching Gift and Volunteer Rewards program
Performance-based cash incentive awards