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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates proficiency in standard business software and analytical thinking to manage multi-state accounts effectively. Excels in communication and collaboration to deliver service excellence and maintain strong relationships with partners and teammates.
Highest-signal resume keywords
High School Diploma Or GEDProficiency In Standard Business SoftwareAnalytical Thinking And JudgmentEffective Verbal And Written Communication SkillsTime And Desk Management Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
Collaboration SkillsCritical ThinkingDecision-Making SkillsService Excellence
Tools & Technologies
Microsoft Office
Certifications & Qualifications
Market New Hire Training And Certification
Industry Keywords
Multi-State AccountsStandardized WorkflowsState Compliance GuidelinesService Level Commitments
About the role
Key responsibilities & impact- Complete applicable market new hire training and certification
- Learn to manage multi-state, multi-line accounts throughout their lifecycle
- Learn rating/pricing, quoting, issuing policies, and related account activities
- Build and maintain relationships with teammates, business partners, and agents
- Learn standardized workflows and state compliance guidelines
- Analyze multiple information sources to make sound decisions
- Develop critical thinking and decision-making skills
- Execute service level commitments and deliver quality products promptly
- Perform other duties as assigned
Requirements
What you’ll need- High School Diploma or GED
- Working knowledge of standard business software, such as Microsoft Office or equivalent
- Proficiency in standard business software
- Analytical thinking and judgment to analyze and compare information
- Time and desk management skills to manage multiple priorities
- Effective verbal, written, and listening communication skills
- Ability to deliver service excellence to internal and external partners
- Collaboration skills for effective teamwork
Benefits
Comp & perks- Health insurance from the first day of employment for employees and eligible family members
- 401(k) dollar-for-dollar matching up to the first 5% of eligible pay, subject to an annual maximum
- Paying it Forward Savings Program with annual 401(k) contributions for student loan payments
- Pension Plan 100% funded by Travelers
- Minimum of 20 days paid time off annually
- Nine paid company holidays
- Wellness program with tools, discounts, resources, caregiving support, free professional counseling, and health coaching
- Matching Gift and Volunteer Rewards program
