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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates a strong ability to deliver exceptional customer service while achieving sales targets and KPIs. Proficient in managing store operations and promoting travel money products with a focus on accuracy and attention to detail.
Highest-signal resume keywords
Customer Service ExcellenceSales Performance DeliveryRetail ExperienceVerbal Communication SkillsRelationship Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
KPI AchievementCash HandlingStock MonitoringSales MaximizationAttention to Detail
Soft Skills
Positive AttitudeTeam CollaborationIndependent WorkProblem Solving
Tools & Technologies
Social Media PlatformsGoogle ReviewsFacebookInstagram
Industry Keywords
Travel Money ProductsRetail OperationsCustomer ExpectationsCompany PoliciesLegal Compliance
About the role
Key responsibilities & impact- Deliver excellence in customer service and achieve individual KPIs/targets
- Maximize sales and promote to all customers the Travelex product range
- Embrace the digital mindset via social media, including Google reviews, Facebook, and Instagram
- Monitor stock levels and fully investigate overs and shorts (differences) and report
- Comply with all company and location policies and procedures, including legal requirements
- Represent the Travelex brand as the face of the company
- Promote travel money products and exceed customer expectations
- Own and operate the Travelex store
Requirements
What you’ll need- Passion for Travel and positive can-do attitude
- Excellent verbal communication and written comprehension skills
- Able to work independently and as a member of a team
- Enjoys working with numbers and detail in a structured environment
- Retail, cash-handling, and/or banking experience is desirable (but not essential)
- Ability to handle routine activities with attention to accuracy and detail
- A strong record of performance delivery through increased sales and/or performance against KPIs
- Ability to build and manage relationships across all levels, internally and externally
Benefits
Comp & perks- Development opportunities that will see you thrive and advance your career
- Comprehensive training conducted by specialised trainers
- A positive and team-oriented workplace culture that values work-life balance and is inclusive and supportive
- Paid Parental leave
- Health & well-being programs
- Social club
