Store Leader

Travelex

. Run a profitable Travelex business in line with company gold standards, philosophies and operational systems .

Posted 9/24/2026full-timeOrewa • New ZealandSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong retail and cash handling experience while driving sales and profitability through effective team leadership and customer service. Capable of analyzing sales data and implementing strategies to exceed performance targets and maintain compliance.

Highest-signal resume keywords

Retail ExperienceSales PerformanceCustomer Service SkillsTeam LeadershipData Analysis

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Cash HandlingSales AnalysisProduct KnowledgeNegotiation SkillsComputer Systems Proficiency

Soft Skills

Relationship BuildingProblem SolvingAttention to DetailFlexibilityPositive Attitude

Industry Keywords

ComplianceRisk ManagementKPIC.A.R.E. Selling ModelPerformance Management

About the role

Key responsibilities & impact

Run a profitable Travelex business in line with company gold standards, philosophies and operational systems
Take responsibility for the overall performance of the assigned store and report to the Area Manager
Grow store sales and profitability, including online and ATM sales
Optimise customer experience using the C.A.R.E. selling model and digital channels
Train, coach and develop new and existing team members
Maintain a safe, secure and compliant working environment
Drive store sales and team success using regional vision and business plans
Set and exceed daily sales goals
Motivate team members and support goal setting
Lead by example in behaviour, attitude and sales performance
Conduct joint interviews and provide ongoing training and in-store development
Support people and performance management
Demonstrate product knowledge and recommend suitable products to customers
Identify product knowledge gaps and arrange training
Analyse store sales data against budgets and stretch targets and make improvements
Conduct regular store meetings and monthly one-on-one sales meetings
Ensure team attendance at Travelex events
Set clear store expectations and maintain relationships across the retail business
Monitor and drive incentives and execute business plan strategies
Adhere to risk management policies
Prioritise multiple tasks and meet operational and compliance deadlines
Follow other reasonable business instructions

Requirements

What you’ll need

Retail, cash handling and/or banking experience
Demonstrated success in sales with the ability to negotiate effectively
Excellent customer service skills
Good numerical ability
Demonstrated experience working with computer systems
Ability to work independently as well as in a team environment
Ability to handle routine activities with attention to accuracy and detail
Flexibility to work different shifts and locations as required
Self-aware, open-minded with a high degree of personal and professional integrity
Positive – can do attitude, with the will to win
Ability to build and manage relationships, developing trust and credibility with customers, partners, peers, teams, internal and external stakeholders
Strong record of performance delivery through increased sales and/or performance against KPIs
Ability to analyse issues and solve problems