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TreviPay

Cash Management Representative

TreviPay

. Accurately apply customer payments and resolve routine payment discrepancies in a fast-paced, high-volume environment .

Posted 10/12/2026full-timeOverland Park • Kansas • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong analytical and critical-thinking skills to resolve payment discrepancies and apply customer payments accurately. Proficient in Microsoft Office products and possesses strong math and accounting skills to meet quality and productivity expectations.

Highest-signal resume keywords
Payment ProcessingAnalytical SkillsMicrosoft Excel ProficiencyStrong Communication SkillsAccounting Skills

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Payment ApplicationDiscrepancy ResolutionFunds Transfer ProcessingAdjustment ProcessingRefund IssuanceTransaction ManagementData AnalysisAccounting Principles
Soft Skills
Team CollaborationIndependent WorkGood JudgmentEthical BehaviorTrustworthiness
Tools & Technologies
Microsoft OfficeExcelWordOutlook
Industry Keywords
Customer ServiceHigh-Volume EnvironmentPayment DiscrepanciesSOP Compliance

About the role

Key responsibilities & impact
  • Accurately apply customer payments and resolve routine payment discrepancies in a fast-paced, high-volume environment
  • Review Unapplied Inquiry cases and apply payments according to customer remittance instructions and SOP
  • Initiate funds transfers to related accounts within a customer hierarchy when payments are posted incorrectly
  • Process adjustments on client networks, including write-offs, credits, refunds, and transfers
  • Manually apply incoming funds against open transactions as requested
  • Review and resolve over-payments, short-payments, duplicate payments, and similar discrepancies
  • Issue refunds when funds cannot be applied as remitted
  • Provide service to internal and external customers
  • Escalate complex cases and requests to higher-level staff when appropriate
  • Complete core job duties with minimal assistance

Requirements

What you’ll need
  • College degree or equivalent work experience preferred
  • Ability to work both independently and as part of a larger, interdependent team
  • Strong oral and written communication skills
  • Analytical and critical-thinking skills to resolve challenges independently
  • Good judgment and decision making
  • Ethical behavior and trustworthiness
  • Strong math and accounting skills
  • Proficiency with Microsoft Office products (Excel, Word, Outlook)
  • Ability to meet/exceed both quality and productivity expectations simultaneously

Benefits

Comp & perks
  • Competitive salary
  • Paid parental leave
  • Generous paid time off
  • Medical, dental, vision, FSA, Life/AD&D, long and short term disability
  • 401K matching
  • Employee referral program