ERP System Administrator

Trexon

. Provision, modify, and deactivate user accounts across all company instances .

Posted 9/21/2026full-timeRemote • United StatesMid-LevelSenior💰 $100,000 - $105,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates extensive experience in Epicor ERP administration, including user security, menu maintenance, and multi-company administration. Proficient in troubleshooting, deploying customizations, and managing SQL Server databases while ensuring compliance with ITAR and CMMC 2.0 standards.

Highest-signal resume keywords

Epicor ERP AdministrationSQL Server ManagementData Management Tool (DMT)ITAR ComplianceBPMs and BAQs Deployment

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Epicor ERP AdministrationSQL Server ManagementData Management Tool (DMT)BPMs DeploymentBAQs DeploymentApplication Studio CustomizationsSSRS ReportsREST API IntegrationTroubleshootingUser Security Management

Soft Skills

End-User SupportWritten CommunicationVerbal CommunicationMultitaskingProblem Solving

Tools & Technologies

EpicorSQL ServerApache AirflowPower BIGit

Industry Keywords

ManufacturingEngineer-to-OrderConfigure-to-OrderCMMC 2.0 ComplianceITAR Compliance

Tech Stack

Tools & technologies

AirflowApacheERPPythonSQL

About the role

Key responsibilities & impact

Provision, modify, and deactivate user accounts across all company instances
Perform menu maintenance and maintain menu structure across companies
Administer security groups, field/method-level security, and role-based permissions
Manage user licenses and access assignments
Serve as the first point of contact for end-user issues; triage, troubleshoot, and resolve day-to-day problems
Troubleshoot Epicor issues, perform root cause analysis, and deliver scalable solutions that improve operational efficiency
Escalate complex development issues to the application development team
Deploy customizations, BPMs, BAQs, dashboards, and Application Studio layers across DEV, PILOT, and PROD
Manage solution promotion and version control using Solution Workbench
Own and administer the ERP ticketing system; log, prioritize, track, and report requests
Coordinate and support project management for new module rollouts and implementations
Maintain the Epicor application environment and database uptime, including SQL Server, Task Agent, SSRS, application servers, and environments
Coordinate infrastructure, patching, upgrades, and environment refreshes with the hosting or managed-services partner
Monitor system health, performance, and scheduled processes
Support SQL Server database maintenance, including indexes and transaction logs
Maintain Epicor functions and external database integrations
Ensure successful nightly backups and weekly verification
Create and maintain documentation for configurations, security roles, deployments, and standard operating procedures
Develop end-user training materials and support adoption and standardization across sites
Identify and drive continuous-improvement opportunities in ERP processes and business use of Epicor
Handle other responsibilities, initiatives, and ad-hoc projects as required
Collaborate with IT support and infrastructure, application development, ERP, database administration, and end-user teams
Interface with Epicor/EpicCare and third-party add-on vendors

Requirements

What you’ll need

Associate’s degree in Information Systems, Computer Science, or related technical field, or a combination of education and hands-on ERP/BI administration experience (3+ years)
Must be a U.S. Person as defined under ITAR (22 CFR 120.62)
4+ years of hands-on Epicor ERP administration experience (E10/Kinetic strongly preferred) is required
Experience managing data loads for new Epicor implementations using Data Management Tool (DMT) is required
Experience with user security, menu maintenance, and multi-company administration is required
Experience in a manufacturing/engineer-to-order or configure-to-order environment is required
Proficiency reading, troubleshooting, and deploying BAQs, UBAQs, BPMs, dashboards, Application Studio customizations, SSRS reports, DMT solutions, and Power BI is required
Working understanding of ITAR and CMMC 2.0 compliance in an ERP context is required
Working knowledge of BAQs, including the ability to read, troubleshoot, and deploy, is required
Familiarity with Epicor customizations and Application Studio is required
Strong SQL and REST API integration skills
Strong troubleshooting, end-user support, and written and verbal communication skills
Ability to multitask in a fast-paced environment and work independently
Experience with Apache Airflow or similar, scripting and automation with Python or PowerShell, Git-based version control, ERP automation, project management, and PDCA are preferred or a plus