Account Manager – Life Sciences

Trial Library

. Own and grow a book of assigned accounts .

Posted 9/18/2026full-timeSan Francisco • California • United StatesMid-LevelSenior💰 $108,000 - $135,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in clinical trial operations, account management, and sales processes, with a strong focus on client relationship building and retention. Proficient in utilizing CRM tools to manage account activities and drive growth within assigned accounts.

Highest-signal resume keywords

Clinical Trial Operational ExperienceDirect Sales Pitching ExperienceAccount Management ExperienceCRM Tools ProficiencyExcellent Communication Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Clinical Trial OperationsPatient Recruitment SupportProposal DevelopmentSales Cycle ManagementContract Negotiation

Soft Skills

Relationship BuildingOrganizational SkillsSelf-MotivationRapport BuildingNegotiation Skills

Tools & Technologies

Salesforce

Industry Keywords

CROSponsorSite CoordinatorTherapeutic AreasAccount Growth

About the role

Key responsibilities & impact

Own and grow a book of assigned accounts
Serve as the primary point of contact and nurture account relationships
Identify new opportunities within assigned accounts, including additional studies, expanded scope, and new therapeutic areas
Run discovery calls to understand trial needs, recruitment challenges, and decision-making processes
Qualify opportunities and prioritize the pipeline
Build and present tailored proposals and pricing
Manage opportunities through the full sales cycle, including follow-ups, objection handling, internal coordination, and contract execution
Partner with legal and leadership to finalize contract terms
Ensure accurate handoff into onboarding
Maintain accurate CRM records of account activity, opportunities, and pipeline
Support forecasting and reporting
Collaborate with Commercial teams and Customer Success to drive retention and account growth
Occasionally prospect for new clients, sponsors, or CROs through outbound outreach, networking, or referrals

Requirements

What you’ll need

Hands-on clinical trial operational experience, such as CRA, site coordinator, CRO project support, sponsor-side trial management, or similar
Experience supporting patient recruitment, retention, or site support services
Direct sales pitching experience, including pitching services, presenting proposals, and closing deals
Account management experience growing client relationships, identifying expansion opportunities, and closing deals in a clinical research context
Ability to build rapport and trust with sponsors and clients
Ability to translate technical and operational knowledge into compelling client conversations
Excellent written and verbal communication skills
Comfortable running discovery calls, delivering proposals, and negotiating terms
Highly organized and self-motivated
Comfortable independently owning an account book and its pipeline
Experience with CRM tools such as Salesforce
Commitment to clean, consistent CRM data hygiene
Existing sponsor, CRO, or site organization network preferred
Familiarity with relevant therapeutic areas preferred

Benefits

Comp & perks

Comprehensive medical, dental, and vision coverage for employees and eligible dependents
Disability, life, and supplemental insurance options
Flexible paid time off
Observed company holidays
One-time home office stipend
401(k) program
Pre-tax HSA and FSA options
Commuter benefits
Financial wellness resources
Access to legal protection plans
Voluntary pet wellness support
Domestic partner coverage
Additional voluntary benefits supporting diverse team members and families
Hybrid work environment