Trial Library

Account Manager

• Own and grow a book of assigned accounts
• Serve as the primary point of contact and nurture account relationships
• Identify new opportunities within assigned accounts, including additional studies, expanded scope, and new therapeutic areas
• Run discovery calls to understand trial needs, recruitment challenges, and decision-making processes
• Qualify opportunities and prioritize the pipeline
• Build and present tailored proposals and pricing
• Manage opportunities through the full sales cycle, including follow-ups, objection handling, internal coordination, and contract execution
• Partner with legal and leadership to finalize contract terms
• Ensure accurate handoff into onboarding
• Maintain accurate CRM records of account activity, opportunities, and pipeline
• Support forecasting and reporting
• Collaborate with Commercial teams and Customer Success to drive retention and account growth
• Occasionally prospect for new clients, sponsors, or CROs through outbound outreach, networking, or referrals

Account Manager – Life Sciences