Program Analyst – Training Consultant

Trilogy Federal

. Analyze healthcare informatics operations, EHR workflows, user feedback, and recurring support or training gaps to identify improvements .

Posted 10/19/2026full-timeRemote • Virginia • United StatesMid-LevelSenior💰 $99,000 - $110,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in healthcare informatics analysis, focusing on EHR workflows, user support, and training improvements. Proficient in data analysis, metric development, and stakeholder communication within a healthcare setting.

Highest-signal resume keywords

Healthcare Informatics AnalysisEHR Workflow ImprovementData Analysis and ReportingStakeholder CollaborationPublic Trust Clearance

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Data AnalyticsProgram EvaluationMetric DevelopmentQualitative and Quantitative AnalysisIssue Tracking

Soft Skills

Analytical SkillsProblem-SolvingCommunication SkillsCollaboration Skills

Industry Keywords

Veterans Administration HealthcareUser SupportTraining Materials DevelopmentAdoption MonitoringFederal Security Requirements

Tech Stack

Tools & technologies

VoIPGo

About the role

Key responsibilities & impact

Analyze healthcare informatics operations, EHR workflows, user feedback, and recurring support or training gaps to identify improvements
Embed with Tier 1 SMEs and coordinate site-specific user-support and refresher-training requests with local contacts and training stakeholders
Collect, validate, and analyze qualitative and quantitative support, adoption, and program data
Develop concise metrics, reports, and status updates
Identify recurring user issues and recommend training, coaching, job aids, communications, or workflow improvements
Advise SMEs and training owners on revisions to FAQs, job aids, training materials, and user guidance
Support EHR Go-Live and Post Go-Live activities through issue tracking, program coordination, adoption monitoring, and process analysis
Track activities, milestones, risks, and outcomes
Evaluate support interventions and communicate recommendations to stakeholders

Requirements

What you’ll need

Bachelor’s degree in Health Informatics, Healthcare/Business Administration, Data Analytics, Information Systems, or related field
At least 5 years of relevant program, business, operations, or healthcare informatics analysis experience
Relevant clinical informatics experience in a Veterans Administration healthcare setting
Experience evaluating operations or programs using qualitative and quantitative methods
Experience analyzing data and developing metrics, reports, and decision-support materials
Strong analytical, problem-solving, communication, and stakeholder collaboration skills
Ability to meet Federal/VA security, privacy, and information-security requirements
Ability to obtain a Public Trust clearance
Ability to travel as needed
Landline or cellphone number backed by a physical SIM for phone interviews; VOIP numbers cannot be used

Benefits

Comp & perks

Health, dental, and vision plans
Optional FSA
Paid parental leave
Safe Harbor 401(k) with employer contributions 100% vested from day 1
Paid time off and 11 paid holidays
No cost group term life/AD&D plan, and optional supplemental coverage
Pet insurance
Monthly phone and internet stipend
Tuition and training reimbursement
Medical/dental/vision insurance coverage
Supportive work/life balance