FREE ACCESS
5,000–10,000 jobs/day
See all jobs on Scoutfield
Search thousands of fresh jobs every day.
Discover
- Fresh listings
- Fast filters
- No subscription required
Create a free account and start exploring right away.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong organizational and communication skills to effectively manage client training sessions and ensure customer satisfaction with Trimble software products. Capable of collaborating with various teams to address customer needs and escalate issues as necessary.
Highest-signal resume keywords
Client Training CoordinationSalesforce DocumentationCustomer CommunicationOrganizational SkillsTime Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
Excellent Verbal CommunicationExcellent Written CommunicationConfident DemeanorDetail-Oriented
Tools & Technologies
Salesforce
Industry Keywords
Training SolutionsCustomer SatisfactionSoftware UsabilityFast-Paced EnvironmentAdministrative Role
About the role
Key responsibilities & impact- Consult, plan, and coordinate client training sessions
- Handle documentation, success monitoring, transfer support, and feedback evaluation after training sessions
- Work with clients and advise on suitable training solutions
- Respond professionally and promptly to training enquiries and concerns via phone or email
- Record all customer communication in Salesforce
- Meet training session timeframe deliverables
- Work with the Client Service Team to discuss customer training record status
- Communicate customer issues to relevant internal teams
- Support customer satisfaction for Trimble software products
- Escalate software usability issues to the relevant internal team
- Report to the Solutions & Education Services Manager
- Collaborate with support, training, sales teams, and clients
Requirements
What you’ll need- 2+ years experience in a fast-paced, detail-oriented administrative role in a fast-paced business sector
- High level organisational skills to manage multiple training delivery calendars
- Confident demeanour and enjoyment in customer contact
- Excellent time management to achieve goals and objectives
- Excellent verbal and written communication skills
- Experience working in a training setting (bonus)
- Experience working in a software business (bonus)
Benefits
Comp & perks- 4 days in office
- 5% travel requirement
- Opportunity to work on purpose-driven projects with tangible real-world impact
- Collaborative and supportive team culture
- Career development and growth opportunities
- Values-driven culture centered on Belong, Grow, and Innovate