Consultant IT Operations

Trinity Health

. Provides planning, integration, and administrative support for technology-related initiatives supporting business goals and requirements .

Posted 10/14/2026full-timeRemote • Michigan • United StatesMid-LevelSenior💰 $107,768 - $177,817 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in IT Operations and Project Management, with a strong focus on business operations and strategic planning. Proven ability to lead teams, facilitate change management, and cultivate cross-functional relationships to drive operational improvements.

Highest-signal resume keywords

IT Operations ManagementProject ManagementLeadership ExperienceBusiness Operations ExpertiseChange Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

IT Project ManagementBusiness Operations DisciplinesOperational ImprovementStrategic PlanningProcess Development

Soft Skills

Interpersonal SkillsRelationship BuildingCommunication SkillsNegotiation SkillsTeam Facilitation

Tools & Technologies

A3 Thinking for LeadersRoot Cause Analysis

Certifications & Qualifications

PX Essentials Certification

Industry Keywords

HealthcareChange ManagementConsultingTrinity Health PoliciesVendor Management

About the role

Key responsibilities & impact

Provides planning, integration, and administrative support for technology-related initiatives supporting business goals and requirements
Participates in short-term and long-term business planning sessions and provides IT operations input
Serves as liaison between business areas, IT, and vendors in coordination with project managers
Creates innovative solutions and anticipates and resolves operational issues
Recommends goals and identifies when intervention in work processes is needed
Cultivates cross-functional relationships with Clinical, Revenue, Finance and IT business lines
Provides coaching support to IT leaders for change management outcomes
Oversees and is accountable for daily activities of assigned colleagues
Provides staff training and development, estimates personnel needs, assigns work, and ensures deadlines
Develops processes and procedures within operational plans and goals
Communicates and implements change initiatives and monitors acceptance and implementation
Researches business practices and identifies operational improvement opportunities
Determines operational objectives by studying business functions, gathering information, and evaluating output
Uses qualitative observations and quantitative data to drive decision-making
Leads facilitation, develops content and best practices, and monitors progress for IT Centers of Excellence
Executes prioritized business plans and improvement opportunities
Maintains relationships with system office and RHM business and IT leaders
Communicates operating initiatives to achieve customer needs and business outcomes
Develops relationships with internal and external customers and stakeholders
Engages in negotiation and resolution of standard issues
Performs other duties as assigned
Maintains knowledge of applicable laws, regulations, and Trinity Health policies and standards

Requirements

What you’ll need

Bachelor's degree in healthcare, information technology, business administration or a related field, and a minimum of five (5) years of consulting or relevant leadership experience, or an equivalent combination of education and experience
Foundational knowledge of IT operations or IT project management
Proficient knowledge in four or more (4+) business operations disciplines, with expert-level knowledge in at least two disciplines
Strong leadership, organization, integration and execution skills
Experience planning, formulating and executing strategies
Ability to define program, process or business objectives and scope
Demonstrated ability to identify, evaluate and articulate operational opportunities, business needs and gaps
Strong interpersonal, consultative, relationship-building, communication, persuasion and negotiation skills
Effective vendor interface/management experience
Ability to facilitate teams/groups and influence people
Minimum two (2) years of formal or informal leadership experience in a highly autonomous, self-directed manner
Certification in PX Essentials and Root Cause Analysis training, or equivalent
Enrollment and completion of A3 Thinking for Leaders certification, or equivalent, within first twelve (12) months in this role
Ability to work in a collaborative, shared leadership environment
Ability to travel to various Trinity Health sites (10%) as needed
Ability to comply with Trinity Health policies and procedures

Benefits

Comp & perks

Remote work arrangement indicated in the job title
Travel to various Trinity Health sites as needed (10%)
Equal Opportunity Employer