Consultant IT Operations

Trinity Health

. Provide planning, integration, and administrative support for technology-related initiatives supporting business goals and requirements .

Posted 10/15/2026full-timeRemote • Ohio • United StatesMid-LevelSenior💰 $107,768 - $177,817 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in IT Operations and Project Management, with a strong focus on strategic planning, operational improvement, and cross-functional collaboration. Proven ability to lead teams, manage vendor relationships, and implement change initiatives effectively.

Highest-signal resume keywords

IT Operations ManagementProject ManagementLeadership ExperienceBusiness Operations ExpertiseVendor Management

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

IT Project ManagementOperational Process DevelopmentStrategic PlanningData AnalysisChange Management

Soft Skills

Interpersonal SkillsRelationship BuildingCommunication SkillsNegotiation SkillsTeam Facilitation

Certifications & Qualifications

PX Essentials CertificationRoot Cause Analysis TrainingA3 Thinking for Leaders Certification

Industry Keywords

HealthcareBusiness AdministrationConsultingOperational ImprovementTrinity Health Policies

About the role

Key responsibilities & impact

Provide planning, integration, and administrative support for technology-related initiatives supporting business goals and requirements
Participate in short- and long-term business planning sessions and provide IT operations input
Serve as liaison between business areas, IT, and vendors in coordination with project managers
Develop innovative solutions and resolve operational issues and process challenges
Cultivate cross-functional relationships across Clinical, Revenue, Finance, and IT business lines
Provide coaching support to IT leaders for change management outcomes
Oversee and be accountable for daily activities of assigned colleagues
Provide staff training and development, estimate personnel needs, assign work, and ensure deadlines are met
Interpret and ensure consistent application of organizational policies
Develop and adapt operational processes and procedures
Communicate and implement change initiatives and monitor acceptance
Research organizational best practices and identify operational improvement opportunities
Determine operational objectives by studying business functions, gathering information, and evaluating outputs
Use qualitative observations and quantitative data to drive decision-making
Lead facilitation, develop content and best practices, and monitor progress for one or more IT Centers of Excellence
Execute prioritized business plans and high-value improvement opportunities
Maintain relationships with system office and regional health ministry business and IT leaders
Communicate operating initiatives to achieve customer needs and business outcomes
Engage in negotiation and resolution of standard issues
Maintain knowledge of applicable laws, regulations, Trinity Health policies, and standards of conduct
Perform other duties as assigned

Requirements

What you’ll need

Bachelor's degree in healthcare, information technology, business administration or a related field, and a minimum of five (5) years of consulting or relevant leadership experience, or an equivalent combination of education and experience
Foundational knowledge of IT operations or IT project management
Proficient knowledge in four or more business operations disciplines, with expert-level knowledge in at least two disciplines
Strong leadership, organization, integration and execution skills
Experience planning, formulating and executing strategies
Ability to define program, process or business objectives and scope
Ability to identify, evaluate and articulate operational opportunities, business needs and gaps
Strong interpersonal, consultative, relationship-building, communication, persuasion and negotiation skills
Effective vendor interface and management experience
Ability to facilitate teams and influence people
Ability to lead in an ambiguous, highly collaborative, matrixed organizational structure
Minimum two (2) years of formal or informal leadership experience
Certification in PX Essentials and Root Cause Analysis training, or equivalent
Enrollment and completion of A3 Thinking for Leaders certification, or equivalent, within first twelve (12) months in the role
Willingness to learn, develop skills, and give and receive constructive feedback
Ability to operate in a collaborative, shared leadership environment
Ability to travel to various Trinity Health sites (10%) as needed
Ability to organize work priorities, adapt to changing priorities, and work concurrently on multiple tasks/projects
Ability to comply with Trinity Health policies and procedures

Benefits

Comp & perks

Remote work arrangement indicated in the job title
Travel to various Trinity Health sites limited to 10% as needed
Equal Opportunity Employer