Home Care & Hospice Virtual Care Center Coordinator, RN

Trinity Health

. Conduct virtual assessments and monitor patients' conditions remotely .

Posted 11/12/2026full-timeRemote • Michigan • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in conducting virtual assessments and developing individualized care plans while providing telehealth hospice and palliative care. Proficient in using telehealth technology and coordinating with interdisciplinary teams to ensure effective patient management.

Highest-signal resume keywords

5+ Years Home Care ExperienceActive RN License in Compact StateBSN from Approved Nursing ProgramProficiency in Epic or Home Care EMRStrong Communication Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Virtual Patient AssessmentIndividualized Care Plan DevelopmentSymptom Management EducationTelehealth Technology UtilizationTriage Patient Needs

Soft Skills

Interpersonal SkillsAbility to Work IndependentlyCollaboration SkillsAdaptability

Tools & Technologies

Epic EMRHome Care EMRTelehealth Platforms

Certifications & Qualifications

Active RN LicenseBSN

Industry Keywords

Hospice CarePalliative CareHome CarePatient Service ExperienceVirtual Care

About the role

Key responsibilities & impact

Conduct virtual assessments and monitor patients' conditions remotely
Develop and coordinate individualized care plans with the interdisciplinary team
Provide virtual education and support to patients, families, and caregivers regarding symptom management and end-of-life care
Liaise with field nurses, physicians, social workers, and other team members
Respond to urgent virtual consults and triage patient needs
Use telehealth technology for regular check-ins and follow-ups
Deliver telehealth hospice and palliative care through Trinity Health At Home's virtual care center
Coordinate care and provide real-time guidance to field staff and caregivers

Requirements

What you’ll need

5+ years of Home Care, Hospice, ER and/or Triage RN Experience
Active RN license in a Compact State (eNLC)
BSN required by an approved Nursing education program
Proficiency in Epic or Home Care EMR Experience
Strong communication and interpersonal skills to build rapport with patients and families virtually
Ability to work independently and as a part of collaborative remote team
Able to adapt to rapid changes to meet business/department needs
Patient/Customer Service Experience
Monday-Friday 9:30am-6pm EST with every other weekend rotation and 3 holidays per year

Benefits

Comp & perks

Medical, dental, and vision coverage starting Day One
Short- and long-term disability
403(b) retirement plan with employer match
Generous paid time off
Tuition reimbursement up to $5,250/year
Mileage Reimbursement
Comprehensive onboarding and individualized orientation program
Predictable schedules with steady assignments
Professional development and career growth opportunities
Supportive, nurse-led leadership
Epic EHR System
Fast, respectful hiring process