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Medical Receptionist – Obstetrics & Gynecology
Trinity Health. Welcome patients and visitors with professionalism and compassion .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong patient interaction skills, ensuring a compassionate and professional experience while managing administrative tasks such as scheduling, billing, and record maintenance. Proficient in supporting clinical staff and facilitating smooth office operations.
Highest-signal resume keywords
Patient Check-InAppointment SchedulingBilling SupportCustomer Service ExperiencePatient Record Maintenance
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Insurance VerificationPayment CollectionMyChart SupportOffice OperationsMedical Practice Education
Soft Skills
ProfessionalismCompassionCommunicationOrganizational SkillsInterpersonal Skills
Certifications & Qualifications
High School DiplomaGEDValid Work Permit
Industry Keywords
Medical OfficePatient CareCustomer ServiceHealthcare AdministrationPatient Experience
About the role
Key responsibilities & impact- Welcome patients and visitors with professionalism and compassion
- Check patients in and verify registration and insurance information
- Schedule, confirm, and reschedule appointments
- Answer phones, respond to inquiries, and route messages appropriately
- Collect payments and support accurate billing processes
- Assist with patient communications, paperwork, and MyChart support
- Maintain patient records and support day-to-day office operations
- Partner with providers and clinical staff to ensure a smooth patient experience
- Serve as the first point of contact for patients and support efficient office operations and exceptional patient care
Requirements
What you’ll need- High School Diploma or GED, or between the ages of 15-17 with a valid work permit from their high school
- Course work in insurance/billing, medical practice education or seminars preferred, but not required
- 1-2 years of experience in a medical or physician office or customer service environment preferred
- No credentials/licensure required
Benefits
Comp & perks- Day-one benefits for eligible team members with no waiting period
- Opportunities for career growth and professional development
- Supportive, team-oriented workplace culture