Medical Receptionist – Per Diem, ENT Office

Trinity Health

. Support office operations independently and collaboratively to provide efficient, cost-effective, quality patient care .

Posted 9/23/2026part-timeUnited StatesMid-LevelSenior💰 $19 - $25 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong organizational and communication skills to support efficient office operations and quality patient care. Proficient in managing schedules, handling patient interactions, and maintaining confidentiality in a healthcare environment.

Highest-signal resume keywords

Customer Service OrientationGood Oral And Written Communication SkillsKnowledge Of Office Equipment And SuppliesAbility To Use Multi-Line TelephonesExperience In Patient Pre-Registration

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Appointment SchedulingPatient Check-In And Check-OutRevenue Report ReviewCopay CollectionDocumentation Scanning And Faxing

Soft Skills

Interpersonal SkillsTeam CollaborationProblem-Solving Skills

Tools & Technologies

PCsMulti-Line TelephonesFax MachineE-Mail SystemCopier

Industry Keywords

Patient CareService-Related TerminologyConfidentialityHealthcare Environment

About the role

Key responsibilities & impact

Support office operations independently and collaboratively to provide efficient, cost-effective, quality patient care
Promote a healthy work environment
Schedule appointments on provider schedules
Review schedules using provider preference lists and update appropriately
Communicate with management regarding goals, needs, and concerns
Complete patient pre-registration
Review revenue reports to ensure charges are billed appropriately
Collect copays and balances due
Check patients in and out for appointments
Handle incoming and outgoing phone calls
Scan and fax documentation
Make confirmation phone calls
Maintain patient, family, employee, and service-area confidentiality
Greet visitors and manage expectations regarding service
Answer and route telephone calls and deliver messages
Receive and distribute messages, packages, and supplies
Implement day-to-day operations of the service environment
Maintain a safe and secure environment
Report to the Manager or Coordinator

Requirements

What you’ll need

High school graduate or equivalent
Business school or formal secretarial training is a plus
One to two years’ experience preferred
Knowledge of PCs and appropriate software
Knowledge of office equipment and supplies
Understanding of service-related terminology
Good oral and written communication skills
Good interpersonal skills
Customer service orientation
Ability to use multi-line telephones, PC terminals, telephones, copier, e-mail system, fax machine, and typewriter
Participates in orientation and continuing education
Ability to perform light work involving standing, walking, sitting, and lifting