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Trinity Health

Nurse Coordinator, PreServices

Trinity Health

. Review pre/post service initial denials .

Posted 10/9/2026full-timeColumbus • Ohio • United StatesJuniorWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in denial management processes, including clinical knowledge of medical necessity and eligibility issues, while effectively collaborating with healthcare teams to optimize revenue and prevent denials. Proficient in applying regulatory policies and medical coding standards to support administrative appeals and process improvements.

Highest-signal resume keywords
Registered Nurse (RN) LicenseDenial ManagementMedical Record Coding (ICD-10, CPT/HCPCS)Insurance Knowledge (Medicare, Medicaid)Epic Prelude and Resolute

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Denial InvestigationClinical KnowledgeRegulatory Policy ApplicationRevenue OptimizationMedical Necessity ReviewTechnical Accounts ManagementAdministrative AppealsRoot Cause AnalysisProcess ImprovementMedical Terminology
Soft Skills
CollaborationCommunicationEducationProblem-SolvingStakeholder Reporting
Tools & Technologies
Epic PreludeEpic Resolute
Certifications & Qualifications
AAPC CertificationAHIMA CertificationHFMA CertificationAAHAM CertificationNAHAM Certification
Industry Keywords
Managed Care ContractsPatient AccessMid-Revenue CycleDenial PreventionEligibility Issues

About the role

Key responsibilities & impact
  • Review pre/post service initial denials
  • Secure escalated insurance authorizations
  • Handle escalated medical necessity reviews
  • Coordinate with Patient Access, Mid-Revenue Cycle, and Patient Business Service to identify revenue optimization and denial prevention opportunities
  • Work with physician providers to align proposed intensity of service with severity of illness and support level-of-care determinations and required authorizations
  • Investigate denials and root causes
  • Track and report denial trends to support remediation and internal process improvement
  • Apply clinical knowledge and standard procedures to address denials timely
  • Research and apply regulatory policies to support administrative appeals
  • Coordinate denial management processes, including administrative/technical accounts and operational write-offs
  • Collaborate with Patient Access and Revenue Cycle colleagues on education and reporting to stakeholders

Requirements

What you’ll need
  • Graduation from an accredited school of nursing
  • Valid Ohio RN license
  • 1-2 years' experience of technical and/or clinical denials, including medical necessity and eligibility issues
  • Experience with medical terminology
  • Experience with medical record coding, including ICD-10 and CPT/HCPCS
  • Knowledge of insurance and governmental programs, regulations, and billing processes, including Medicare, Medicaid, managed care contracts, and coordination of benefits
  • Bachelor’s degree preferred
  • Certification and/or membership in AAPC, AHIMA, HFMA, AAHAM, or NAHAM preferred
  • Working knowledge of Epic Prelude and Resolute preferred
  • Knowledge and experience in case management/utilization management and managed care contracts preferred

Benefits

Comp & perks
  • Medical, dental, and vision coverage starting on day one
  • Retirement savings account with employer match starting on day one
  • Generous paid time off programs
  • Employee recognition programs
  • Tuition/professional development reimbursement starting on day one
  • RN to BSN tuition 100% paid at Mount Carmel’s College of Nursing
  • Relocation assistance (geographic and position restrictions apply)
  • Employee Referral Rewards program
  • DailyPay access for eligible colleagues
  • Diversity, Equity, and Inclusion Colleague Resource Groups