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Nurse Navigator – FIND Program
Trinity Health. Facilitate communication and coordinate care with patients, primary and specialty care physicians, and hospital departments on standardized care pathways .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in patient navigation, care coordination, and communication with healthcare providers, ensuring compliance with regulations and optimizing patient care pathways. Proficient in utilizing software applications for tracking and managing patient follow-ups and referrals.
Highest-signal resume keywords
Registered Nurse LicenseClinical Nursing ExperiencePatient Care CoordinationRadiology Procedures KnowledgeProblem Solving Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Patient NavigationCare CoordinationClinical AssessmentEducation and ReferralFollow-Up ManagementSoftware Application ProficiencyImaging Request ManagementRegulatory ComplianceOrganizational SkillsManual Dexterity
Soft Skills
Effective CommunicationAdaptabilityProblem SolvingInterpersonal SkillsStress Management
Tools & Technologies
Windows Based ProgramsPatient Tracking SoftwareCommunication Tools
Certifications & Qualifications
Bachelor of Science Degree in NursingAccredited Nursing School Graduate
Industry Keywords
HealthcarePatient ExperienceIncidental FindingsTrinity Health PoliciesCompliance Program
About the role
Key responsibilities & impact- Facilitate communication and coordinate care with patients, primary and specialty care physicians, and hospital departments on standardized care pathways
- Ensure availability, access, and timeliness of services to optimize quality of care, coordination, and patient experience
- Evaluate, educate, coordinate, and refer patients with incidental radiological findings requiring follow-up
- Contact patients identified with incidental or unexpected findings and offer recommended follow-up
- Provide personalized nurse navigation interventions, including assessment of education level, learning barriers, and psychosocial factors
- Ensure appropriate follow-up intervals and avoid duplicate follow-up requests
- Direct patients to the correct provider for recommended follow-up
- Assist primary care physicians with appropriate follow-up at radiologist-recommended intervals
- Obtain additional imaging at the specific request of primary care physicians
- Provide education, navigation, referrals, and care coordination
- Track daily and periodic assignments using available software
- Communicate with Incidental Finding program, Radiology, and Oncology colleagues to develop the program and maximize patient care
- Work independently in a high-stress environment, identify problems, offer solutions, and participate in resolution
- Maintain compliance with applicable laws, regulations, Trinity Health policies, Integrity and Compliance Program, and Code of Conduct
- Perform other duties as assigned
Requirements
What you’ll need- Graduate of an accredited school of Nursing
- Bachelor of Science Degree in Nursing
- Three (3) to five (5) years of progressive clinical nursing experience is required
- Current license to practice as a Registered Nurse in the State of Michigan
- Additional state-specific licensing may also be required
- Problem solving skills and ability to initiate creative solutions to problems
- Demonstrated ability to expertly navigate a variety of software applications
- Effectively communicate with Medical Staff, departmental staff, Trinity Health department representatives, physicians, other health providers and facilities
- Working knowledge of Radiology procedures protocols and processes, preferred
- Knowledge of Windows based programs
- Effective organizational skills
- Ability to operate a computer keyboard with good manual dexterity
- Good hearing for extensive telephone conference calls and in-person communication
- Ability to adapt to frequently changing work priorities and prioritize and balance requirements of working with the System Office and Regional Health Ministries
Benefits
Comp & perks- Equal Opportunity Employer commitment
- Consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally protected status