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Practice Manager – Psychiatry & Counseling
Trinity Health. Oversee the clinical and administrative aspects of the practices .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in clinical and administrative practice management, focusing on profitability, quality of care, and staff leadership. Proven ability to implement process improvements and manage operational efficiencies in a medical office environment.
Highest-signal resume keywords
Practice Management CertificationClinical Quality AssuranceStaff LeadershipRevenue EnhancementProcess Improvement
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Clinical Operations ManagementPerformance Metrics TrackingPatient Access ManagementStaff SchedulingDocumentation and Coding Auditing
Soft Skills
Customer Satisfaction FocusStaff Training and CoachingEffective CommunicationTeam LeadershipProblem Solving
Certifications & Qualifications
Practice Management Certification
Industry Keywords
Healthcare ManagementManaged Care PerformanceQuality Improvement InitiativesDisease Management ProgramsStaff Performance Evaluation
About the role
Key responsibilities & impact- Oversee the clinical and administrative aspects of the practices
- Manage practice profitability, revenue goals, and CORE metrics
- Ensure clinical quality of care, customer satisfaction, staff satisfaction, productivity, revenue enhancement, managed care performance, staff leadership, and adequate patient access
- Direct internal practice operations; create benchmarks and track and report progress
- Research process improvements and efficiencies; recommend and implement changes
- Work with the SMD, providers, and practice management to develop vision and direction and implement and manage the CORE Work plan
- Suggest continual improvements to processes and the customer experience
- Assist with recruitment, hiring, orientation, training, and coaching of staff
- Maintain staff scheduling, time, and attendance
- Evaluate staff performance and recommend promotions and disciplinary action
- Ensure maintenance of a physician documentation and coding audit program
- Support quality improvement initiatives and disease management programs
Requirements
What you’ll need- Bachelor’s degree is preferred with a combination of 1-2 or more years’ relevant work experience
- Practice Management Certification or other relevant certifications preferred
- Prior leadership experience in a medical office environment or other relevant professional experience
- Minimum of 2 years of experience in combination with meeting education requirements
- Two years of experience directly supervising non-exempt staff is required; leadership role in lieu of direct supervision may be considered as equivalent experience
Benefits
Comp & perks- Day-one benefits with no waiting period for eligible team members
- Competitive pay
- Comprehensive medical, dental, and vision coverage
- Opportunities for professional growth, development, and career advancement
- Collaborative, patient-centered culture focused on excellence in care