Scheduling Specialist I

Trinity Health

. Schedule and pre-register patients for outpatient radiology exams .

Posted 10/12/2026full-timeRemote • Michigan • United StatesJuniorMid-Level💰 $18 - $26 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in patient scheduling, financial clearance, and insurance verification, ensuring compliance with healthcare policies and effective communication with patients and providers. Proficient in utilizing Patient Registration and Patient Accounting systems to enhance patient access and streamline financial processes.

Highest-signal resume keywords

Patient SchedulingFinancial ClearanceInsurance VerificationPatient Registration SystemsNational Certification in HFMA CRCR or NAHAM CHAA

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Insurance Eligibility VerificationPatient Financial Responsibility CollectionAdvanced Beneficiary Notices IssuanceCost EstimationPayment Plan Initiation

Soft Skills

CommunicationCollaborationCustomer Service

Tools & Technologies

Patient Registration SystemsPatient Accounting Systems

Certifications & Qualifications

HFMA CRCRNAHAM CHAA

Industry Keywords

Outpatient RadiologyMedical Necessity ScreeningThird-Party PayersMedicareSelf-Pay Patients

About the role

Key responsibilities & impact

Schedule and pre-register patients for outpatient radiology exams
Electronically verify insurance eligibility and accurately identify and collect patient financial responsibility
Handle complex scheduled events, including high dollar testing and associated studies with study-specific instructions
Communicate with service delivery areas to maximize patient flow and customer service
Analyze patient insurance, identify the correct insurance plan, select appropriate HIS insurance and plan options, and document insurance order
Apply recurring visit processing according to protocol
Verify patient information with third-party payers
Collect and document insurance referrals in HIS
Communicate with patients and physician offices regarding authorization and referral requirements
Identify financial responsibility forms and obtain completed electronic forms as necessary
Escalate accounts according to department Defer/Delay policy
Screen outpatient visits for medical necessity and issue Advanced Beneficiary Notices as appropriate for Medicare primary outpatients
Provide cost estimates and collect/document Medicare Secondary Payer Questionnaire information
Screen self-pay and out-of-network patients using approved technology
Provide follow-up information and referrals to Medicaid vendors or Financial Counselors
Initiate payment plans, obtain payments, and explain applicable funding programs and payment plans
Incorporate point-of-service collection processes into daily functions
Perform other duties as assigned by the manager

Requirements

What you’ll need

High School Diploma or equivalent
Two (2) to Five (5) years experience in area of expertise such as scheduling, financial clearance, or patient access
National certification in HFMA CRCR or NAHAM CHAA required within one (1) year of hire
Proficient in the use of Patient Registration/Patient Accounting systems and related software systems
Must be able to comply with Trinity Health policies and procedures
Must be comfortable operating in a collaborative, shared leadership environment