Senior Certified Pharmacy Technician – Population Health

Trinity Health

. Identify eligible patients for Population Health pharmacy programs and interventions .

Posted 10/27/2026full-timeColumbus • Ohio • United StatesSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in patient outreach and medication management, with a strong focus on improving health outcomes through effective communication and collaboration with care teams. Proficient in documenting patient interactions and maintaining compliance with organizational standards.

Highest-signal resume keywords

Approved Pharmacy Technician CertificationMedication Therapy Management (MTM)Patient Outreach ExperienceMedication ReconciliationEffective Communication Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Medication History CollectionMedication Adherence IdentificationChart ReviewData Gathering and ReportingPatient Education Material Preparation

Soft Skills

Independent WorkPrioritizationTriage Needs

Tools & Technologies

Electronic Health Record (EHR)

Certifications & Qualifications

Certified Pharmacy TechnicianActive Registration with Ohio State Board of Pharmacy

Industry Keywords

Population HealthPharmacy InterventionsQuality MetricsTelephonic Patient EngagementCommunity Pharmacy Collaboration

About the role

Key responsibilities & impact

Identify eligible patients for Population Health pharmacy programs and interventions
Conduct outbound patient outreach and engagement primarily by phone
Collaborate with patients, providers, and care teams on medication-related initiatives
Assist with medication reconciliation and collect comprehensive medication histories
Coordinate pharmacy interventions to improve quality metrics and health outcomes
Document patient interactions and maintain accurate records in compliance with organizational standards
Conduct chart reviews and patient interviews
Contact community pharmacies and other sources to investigate medication adherence or safety concerns
Resolve identified problems or escalate them to appropriate care team members
Document in the electronic health record and update patient home medication lists
Prepare and maintain patient education materials with the patient care pharmacist
Assist with financial assistance applications
Gather data and generate reports to improve medication-related quality metrics and drug spend
Participate in training and orientation of new employees or pharmacy students
Perform other related duties as assigned

Requirements

What you’ll need

High school graduation or equivalent
Approved Pharmacy Technician Certification
Active registration as a Certified Tech with Ohio State Board of Pharmacy
Completion of a Pharmacy Technician Training Program or previous relevant pharmacy technician experience is required
Expertise in a particular area of pharmacy service
Experience in outpatient patient outreach and telephonic patient engagement
Experience obtaining medication histories and identifying and resolving medication adherence or safety concerns
Effective communication skills
Ability to work independently, prioritize daily work, and triage needs to the pharmacist or other Population Health team members
Ability to attend onsite meetings in the Columbus, Ohio area as needed, including required in-person pharmacy department meetings and team events
Previous Medication Therapy Management (MTM) or Medication Historian experience preferred

Benefits

Comp & perks

Medical, dental, and vision coverage starting on day one
Retirement savings account with employer match starting on day one
Generous paid time off programs
Employee recognition programs
Tuition/professional development reimbursement
Relocation assistance (geographic and position restrictions apply)
Discounted tuition and enrollment opportunities at the Mount Carmel College of Nursing
Employee Referral Rewards program
DailyPay for eligible colleagues
Diversity, Equity, and Inclusion Colleague Resource Groups