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Specialist Scheduler 2
Trinity Health. Use specialized knowledge to support organizational areas related to scheduling expertise .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in scheduling complex facility-based ancillary testing and patient registration processes, ensuring efficient patient flow and financial clearance. Holds national certification in HFMA CRCR or NAHAM CHAA, with a strong background in acute care settings.
Highest-signal resume keywords
Scheduling ExpertisePatient Registration ProficiencyComplex Diagnostic Testing SchedulingNational Certification in HFMA CRCR or NAHAM CHAAExperience in Acute Care Setting
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Scheduling Systems KnowledgeFinancial Clearance ProcessesData AnalysisProblem-SolvingCritical ThinkingPatient Financial Responsibility IdentificationPre-RegistrationInsurance Eligibility VerificationComplex Event SchedulingAppointment Scheduling
Soft Skills
Peer InfluencingCommunicationCustomer Service
Tools & Technologies
Patient Registration SystemsPatient Accounting SystemsScheduling Software
Certifications & Qualifications
HFMA CRCRNAHAM CHAA
Industry Keywords
Ancillary TestingAcute CarePatient AccessHealthcare SchedulingFacility-Based Scheduling
About the role
Key responsibilities & impact- Use specialized knowledge to support organizational areas related to scheduling expertise
- Use data, research analysis, critical thinking, and problem-solving to support colleagues and leadership in achieving strategic objectives
- Serve as a peer influencer and potentially direct projects or project teams
- Schedule complex facility-based ancillary testing across multiple facilities and states
- Schedule appointments across facilities with significant protocol variations
- Complete pre-registration and electronically verify insurance eligibility
- Accurately identify and collect patient financial responsibility
- Handle complex scheduled events, including high-dollar testing and associated studies with study-specific instructions
- Communicate with service delivery areas to maximize patient flow and customer service
- Initiate the overall patient experience and billing process for hospital services
Requirements
What you’ll need- High School Diploma or equivalent
- Two (2) to Five (5) years experience in area of expertise such as scheduling, financial clearance, or patient access
- Minimum of five plus (5) years of scheduling experience in an acute care setting
- National certification in HFMA CRCR or NAHAM CHAA required within one (1) year of hire
- Comprehensive knowledge of multiple scheduling systems
- Demonstrated proficiency in complex diagnostic testing appointment scheduling processes
- Ability to schedule complex facility-based ancillary testing across multiple facilities and states
- Ability to schedule for multiple facilities with significant variations in protocols
- Proficiency in Patient Registration/Patient Accounting systems and related software systems
Benefits
Comp & perks- Medical, dental, and vision coverage starting on day one
- Retirement savings account with employer match starting on day one
- Generous paid time off programs
- Employee recognition programs
- Tuition/professional development reimbursement starting on day one
- RN to BSN tuition 100% paid at Mount Carmel’s College of Nursing
- Relocation assistance (geographic and position restrictions apply)
- Employee Referral Rewards program
- DailyPay, allowing eligible colleagues to transfer earned pay before payday
- Diversity, Equity, and Inclusion Colleague Resource Groups