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Specialist Scheduler 2
Trinity Health. Uses specialized knowledge to support key areas of the organization .
About the role
Key responsibilities & impact- Uses specialized knowledge to support key areas of the organization
- Uses data, research analysis, critical thinking, and problem-solving skills to support strategic objectives
- Serves as a peer influencer and may direct a project or project team
- Schedules complex facility-based ancillary testing across multiple facilities and states
- Schedules for multiple facilities with significant protocol variations
- Handles pre-registration, scheduling, electronic insurance eligibility verification, and patient financial responsibility identification and collection
- Handles complex scheduled events, including high-dollar testing and associated studies
- Communicates with service delivery areas to maximize patient flow and customer service
- Initiates the overall patient experience and billing process for hospital services
Requirements
What you’ll need- Comprehensive knowledge of multiple scheduling systems
- Demonstrated proficiency in complex diagnostic testing appointment scheduling processes
- Minimum of five plus (5) years of scheduling experience in an acute care setting
- High School Diploma or equivalent
- Two (2) to Five (5) years experience in scheduling, financial clearance, or patient access
- National certification in HFMA CRCR or NAHAM CHAA required within one (1) year of hire
- Proficiency in Patient Registration/Patient Accounting systems and related software systems
Benefits
Comp & perks- Medical, dental, and vision coverage starting on day one
- Retirement savings account with employer match starting on day one
- Generous paid time off programs
- Employee recognition programs
- Tuition/professional development reimbursement starting on day one
- RN to BSN tuition 100% paid at Mount Carmel’s College of Nursing
- Relocation assistance (geographic and position restrictions apply)
- Employee Referral Rewards program
- DailyPay, allowing eligible colleagues to transfer earned pay before payday
- Diversity, Equity, and Inclusion Colleague Resource Groups