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Virtual Monitoring Attendant
Trinity Health. Assist nursing staff in continuously monitoring patients requiring close observation via remote camera monitoring .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates the ability to monitor multiple patients effectively while ensuring their safety, comfort, and confidentiality. Communicates clearly and empathetically with patients and healthcare staff in a fast-paced environment.
Highest-signal resume keywords
Patient MonitoringEffective CommunicationPatient ConfidentialityBasic Computer SkillsHealthcare Experience
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Patient MonitoringBasic Computer Skills
Soft Skills
Effective CommunicationCalmness Under StressEmpathy
Tools & Technologies
Digital Two-Way Audio Device
Industry Keywords
Healthcare SettingPatient SafetyPatient ComfortConfidentialityBehavior Observation
About the role
Key responsibilities & impact- Assist nursing staff in continuously monitoring patients requiring close observation via remote camera monitoring
- Maintain visual observation of patient behaviors and movements
- Remain alert and recognize behaviors that could result in potential harm
- Support the patient plan of care
- Verbally redirect patients over a digital two-way audio device
- Immediately summon nursing staff when patients require assistance
- Provide patient comfort and safety while protecting dignity, privacy, and confidentiality
- Communicate courteously, positively, empathetically, and professionally with internal and external customers and colleagues
- Provide shift-to-shift handoff of pertinent information and behaviors to virtual monitoring attendants and nursing staff
- Provide nursing staff timely information when a patient may pose a threat to themselves or others
- Continuously monitor up to 16 patients at one time
Requirements
What you’ll need- High school diploma or equivalent required
- Capable of continuous monitoring of up to 16 patients at one time
- Ability to communicate verbally, calmly and courteously in stressful situations
- Ability to work independently while maintaining accuracy and consistency
- Ability to maintain patient confidentiality
- Basic computer skills
- Ability to pass drug screenings and background checks
- Previous experience working in a healthcare setting preferred
- Must work every other weekend/holiday as scheduled
Benefits
Comp & perks- Innovative Patient-Centric environment
- Great benefits
- Career growth and advancement potential
- Diverse and Inclusive Culture
- Medical, Dental, Prescription Drug and Vision Coverage
- Retirement Savings Program with Employer Match
- Time Off - may include Paid Time Off, Vacation, Sick Time, and Holidays
- Tuition Reimbursement and Professional Development Opportunities
- Basic and Supplemental Life and AD&D Insurance
- Well-being Initiative
- Career Growth and Advancement Opportunities within Trinity Health
- Adoption assistance
- Paid vacation
- Sick time
- Extra benefits specific to each hospital