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Operations Coordinator
Trio Workforce Solutions. Own and manage end-to-end operational processes, ensuring consistent and high-quality execution .
About the role
Key responsibilities & impact- Own and manage end-to-end operational processes, ensuring consistent and high-quality execution
- Monitor process performance, identify issues, and implement solutions to improve outcomes
- Ensure alignment of workflows across teams and stakeholders
- Develop, maintain, and analyze operational reports and dashboards
- Interpret data to identify trends, risks, and opportunities for improvement
- Provide actionable insights for operational and business decision-making
- Partner with internal stakeholders to align processes, priorities, and execution
- Facilitate communication across teams to resolve issues and improve workflows
- Own and maintain operational documentation, process maps, and training materials
- Support onboarding and training for new or updated processes
- Ensure adherence to operational standards, policies, and regulatory requirements
- Identify risks and escalate issues as needed
- Lead process improvement initiatives and support new tools, systems, or operational changes
- Lead or support operational projects and cross-functional initiatives
- Manage timelines, deliverables, and stakeholder communication
- Build working relationships across teams and provide proactive stakeholder updates
- Perform additional operational, administrative, system, documentation, reporting, and support responsibilities as assigned
- Support special projects, workflow transitions, process clean-up efforts, system implementations, coverage needs, and cross-functional requests
Requirements
What you’ll need- Required: High School Diploma or GED
- 4–6 years of experience in operations, program coordination, or a related field
- Demonstrated experience owning and managing operational processes or workflows
- Strong analytical skills with the ability to interpret data and provide insights
- Experience developing and maintaining reports, dashboards, or operational metrics
- Proven ability to identify and implement process improvements
- Strong organizational, problem-solving, and time management skills
- Ability to work independently and manage multiple priorities
- Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint)
- Demonstrated ability to utilize AI-enabled tools to support data analysis, reporting, and workflow optimization
- Preferred: Bachelor’s degree in Business, Operations, Communications, or a related field
- Preferred experience with process improvement or operational initiatives, CRM systems, reporting tools, operational platforms, cross-functional teams, fast-paced environments, and AI tools