Sales Development Representative

Triple Whale 🐳

. Build a focused prospecting plan with Account Executives and agree account ownership before outreach .

Posted 10/1/2026full-timeRemote • United KingdomMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in outbound prospecting and sales development, with a strong focus on ecommerce metrics and effective communication in English and French. Proficient in maintaining CRM records and adapting outreach strategies to engage diverse buyers across EMEA.

Highest-signal resume keywords

Outbound ProspectingEcommerce MetricsCRM ManagementSales DevelopmentB2B SaaS Experience

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Sales DevelopmentEcommerce ResearchQualification ConversationsBusiness Problem IdentificationFollow-Up Coordination

Soft Skills

Strong Research SkillsGood Listening SkillsOrganizational SkillsAdaptabilityClear Communication

Tools & Technologies

HubSpotLinkedIn Sales NavigatorMarketing TechnologyAnalytics SoftwareAI Software

Industry Keywords

B2BEcommerceCustomer Acquisition CostReturn on Ad SpendProfitability

About the role

Key responsibilities & impact

Build a focused prospecting plan with Account Executives and agree account ownership before outreach
Research ecommerce accounts and relevant buyers across EMEA
Create opportunities through outbound prospecting using phone, email, and LinkedIn
Tailor outreach to observable business signals or relevant challenges
Follow up promptly on demo requests, event engagement, and campaign enquiries
Run initial qualification conversations to establish fit, business problems, stakeholders, and next steps
Book and support meaningful sales meetings, providing Account Executives with context
Develop longer-term prospects through appropriate follow-up and coordination with Marketing nurture programmes
Maintain accurate CRM records covering research, outreach, qualification, objections, and next steps
Review calls and messages, test approaches, and share buyer needs and objections with Sales and Marketing

Requirements

What you’ll need

Experience in sales development, business development, or a similar customer-facing role where you’ve proactively started commercial conversations
Experience with ecommerce brands or B2B SaaS is a plus
Confidence making outbound calls and engaging prospects who weren’t expecting to hear from you
Strong research and writing skills
Ability to identify a relevant reason to reach out and communicate it clearly and concisely
Good listening skills and ability to ask thoughtful questions that uncover business needs
Strong organisation and follow-through
Willingness to learn, apply coaching, and test new approaches
Clear written and spoken English and French
Ability to adapt communication to different buyers and markets
German or another relevant EMEA language is a plus
Familiarity with marketing technology, analytics, or AI software
Understanding of ecommerce metrics such as customer acquisition cost, return on ad spend, and profitability
Experience using HubSpot, LinkedIn Sales Navigator, or similar prospecting and sales engagement tools is a plus

Benefits

Comp & perks

Equal opportunity employer committed to diversity and an inclusive environment for all employees