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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in front-office operations, guest service, and administrative tasks within the hotel industry, with a focus on effective communication and operational efficiency.
Highest-signal resume keywords
Front-Office AdministrationGuest ServiceHotel Software OperaVocational Training in Hotel IndustryOperational Efficiency
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
Professional CommunicationWarm Welcoming
Tools & Technologies
Hotel Software Opera
Certifications & Qualifications
Vocational Training in Hotel Industry
Industry Keywords
Front-Office OperationsCheck-In and Check-OutReservation ProcessingGuest Requests ManagementOperational Processes
About the role
Key responsibilities & impact- Welcome guests professionally and warmly
- Perform check-in and check-out
- Process follow-up bookings
- Serve as the central contact person for all guest requests
- Receive and carefully process reservation inquiries
- Independently complete all front-office administrative tasks
- Contribute to effective and efficient operational processes
Requirements
What you’ll need- Completed vocational training in the hotel industry
- Experience with the hotel software Opera is helpful
- German-language job posting; no explicit language requirement stated
- Willingness to perform front-office administrative and guest-service duties
Benefits
Comp & perks- 28 days of vacation in the first year and 30 days in the third year
- Pleasant working atmosphere and a great team
- Predictable and flexible working hours
- Overtime compensation
- Free nights at hotels in the D-A-CH region
- Development, advancement, and learning opportunities
- Uniform provided
- Special conditions for triSTARS in F&B
- Employee referral bonus program
- Worldwide hotel discounts with the franchise partner
- Corporate Benefits and Mivo Shop advantages
- Monthly credit on the triSTAR food pass from Pluxee