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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in hospitality operations, including guest relations, administrative tasks, and food and beverage service. Proficient in using Opera hotel software and managing night audit responsibilities.
Highest-signal resume keywords
Hospitality TrainingOpera Hotel SoftwareNight Audit DutiesGuest RelationsFood and Beverage Service
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Check-In/Check-Out ManagementReservation ProcessingAdministrative TasksBar ServiceBreakfast Service Support
Soft Skills
ProfessionalismWarm WelcomeEffective Communication
Tools & Technologies
Opera Hotel Software
Certifications & Qualifications
Vocational Training in Hospitality
Industry Keywords
Guest RequestsNight ShiftsFront Office Operations
About the role
Key responsibilities & impact- Provide guests with a professional and warm welcome
- Work late and night shifts, and cover Night Audit duties as needed
- Handle check-in/check-out and follow-up bookings
- Serve as the central point of contact for all guest requests
- Receive and carefully process reservation inquiries
- Independently perform all administrative tasks at the front office
- Contribute to effective and efficient operations
- Professionally prepare and serve beverages at the bar
- Support breakfast service as needed
Requirements
What you’ll need- Completed vocational training in hospitality
- Experience with the Opera hotel software will be an advantage in your new role
- Willingness to work late and night shifts
- Willingness to support the bar and breakfast service as needed
- Willingness to cover Night Audit shifts
Benefits
Comp & perks- 28 days of vacation in the first year, 30 days in the third year
- Pleasant working atmosphere and team environment
- Plannable and flexible working hours
- Compensation for overtime worked
- Free nights at hotels in the D-A-CH region
- Development and personal growth opportunities
- Uniform provided
- Special conditions for triSTARS in F&B
- Employee referral bonus program
- Worldwide hotel discounts with franchise partners
- Corporate Benefits & Mivo Shop advantages
- Monthly credit on the triSTAR Lebensmittel Pass from Pluxee