FREE ACCESS
5,000–10,000 jobs/day
See all jobs on Scoutfield
Search thousands of fresh jobs every day.
Discover
- Fresh listings
- Fast filters
- No subscription required
Create a free account and start exploring right away.
Front Office Agent – STARS
tristar Hotels. Welcome guests warmly and interact with them in an open and charming manner .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates a strong service mindset with a warm and open approach to guest interactions, while effectively managing administrative tasks at the front office during various shifts.
Highest-signal resume keywords
Guest Check-InGuest Check-OutCash HandlingAdministrative TasksService Mindset
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
Warm InteractionOpen CommunicationConfident HandlingIndependent Work
Industry Keywords
Front Office OperationsReservation ProcessingAccounts Receivable ControlEffective CommunicationShift Work
About the role
Key responsibilities & impact- Welcome guests warmly and interact with them in an open and charming manner
- Perform guest check-in and check-out
- Receive and process reservation requests
- Be responsible for cash handling and accounts receivable control
- Carry out all administrative tasks at the front office
- Contribute to effective and efficient operations during morning, evening, and night shifts
- Ensure an active flow of communication between all departments of the hotel
Requirements
What you’ll need- No professional experience required
- A strong service mindset and a warm, open approach to guests
- Confident and independent handling of administrative tasks at the front office
- Willingness to work morning, evening, and night shifts
Benefits
Comp & perks- Permanent employment contract
- 30 days of annual leave
- 25% night-shift premium for work between 10:00 p.m. and 7:00 a.m.
- Pleasant working atmosphere
- Predictable working hours
- Time off in lieu for additional hours worked
- Comprehensive onboarding covering all processes and standards
- Opportunities for professional development, personal growth, and sharing ideas
- Career development opportunities toward Front Office Supervisor
- Uniform provision and laundry service
- Various employee discounts on events, services, and products through a corporate benefits program
- Worldwide discounts at IHG hotels