Front Office Agent – STARS

tristar Hotels

. Provide guests with a professional and welcoming reception .

Posted 11/5/2026full-timeLustenau • AustriaMid-LevelSenior💰 €2,097 per monthWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in front office operations, including check-in/check-out processes and reservation management, while providing exceptional guest service in a welcoming environment.

Highest-signal resume keywords

Hotel Management TrainingOpera PMS ExperienceReservation ProcessingFront Office AdministrationGuest Service Excellence

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Check-In/Check-Out ManagementReservation ManagementAdministrative Task Management

Soft Skills

Interpersonal CommunicationAttention to DetailOpenness and Inclusivity

Tools & Technologies

Opera PMS

Certifications & Qualifications

Vocational Training in Hotel Management

Industry Keywords

HospitalityGuest ReceptionFront Office Operations

About the role

Key responsibilities & impact

Provide guests with a professional and welcoming reception
Handle check-in and check-out, as well as extension bookings
Serve as the main point of contact for all guest requests
Receive and carefully process reservation inquiries
Independently manage all administrative tasks at the front office
Contribute to effective and efficient operations

Requirements

What you’ll need

Vocational training in hotel management or hospitality
Experience with the Opera PMS is an advantage
Willingness to handle check-in/check-out, extension bookings, and reservation processing
Independent and meticulous completion of front-office administrative tasks
Openness toward people of every gender and age, religion, disability status, sexual and romantic orientation, and background

Benefits

Comp & perks

Great Place to Work® certified and Kununu Top Company
28 days of annual leave from the first year, increasing to 30 days in the third year
Predictable and flexible working hours
Time off in lieu for overtime worked
Opportunity to enjoy complimentary nights at hotels in the D-A-CH region
Opportunities for professional development, personal growth, and contributing ideas
Uniform provided
Special F&B rates for triSTARS
Employee referral bonus program
Worldwide hotel discounts through the franchise partner
Various benefits through Corporate Benefits and Mivo Shop
Monthly credit on the triSTAR Pluxee Food Pass