Front Office Agent – STARS

tristar Hotels

. Welcome guests in a professional and warm manner .

Posted 11/2/2026full-timeKlagenfurt am Wörthersee • AustriaMid-LevelSenior💰 €2,097 per monthWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in front office operations, including guest check-in and check-out procedures, while maintaining a professional and welcoming demeanor. Proficient in managing administrative tasks and utilizing hotel management software to enhance guest experiences.

Highest-signal resume keywords

Guest RelationsFront Office OperationsOpera Hotel SoftwareAdministrative ManagementHospitality Training

ATS Keywords

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Applicant Tracking System Keywords

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Soft Skills

Professional CommunicationWelcoming AttitudeMeticulous Work ApproachOpenness to Diversity

Tools & Technologies

Opera Hotel Software

Certifications & Qualifications

Vocational Training in Hotel Management

Industry Keywords

HospitalityGuest ServicesReservation ManagementCheck-In ProceduresCheck-Out Procedures

About the role

Key responsibilities & impact

Welcome guests in a professional and warm manner
Conduct check-in and check-out procedures
Process extensions and subsequent bookings
Serve as the central point of contact for all guest requests
Receive and carefully process reservation inquiries
Independently manage all administrative tasks at the front office
Contribute to effective and efficient day-to-day operations

Requirements

What you’ll need

Vocational training in hotel management or hospitality
Experience with the Opera hotel software is an advantage for the new role
Willingness to engage with guests in a professional and welcoming manner
Independent and meticulous approach to work
Openness toward people of every gender and age, religion, disability, sexual and romantic orientation, and background

Benefits

Comp & perks

28 days of annual leave from the first year, increasing to 30 days in the third year
Predictable and flexible working hours
Time off in lieu for overtime worked
Complimentary nights at hotels in the D-A-CH region
Opportunities for development, personal growth, and contributing ideas
Uniform provided
Special conditions for triSTARS in Food & Beverage
Employee referral bonus program
Worldwide hotel discounts with the franchise partner
Various benefits through Corporate Benefits and the Mivo Shop
Monthly credit on the Pluxee triSTAR Food Pass
Great Place to Work® certified company
Kununu Top Company
Pleasant working atmosphere and a great team