FREE ACCESS
5,000–10,000 jobs/day
See all jobs on Scoutfield
Search thousands of fresh jobs every day.
Discover
- Fresh listings
- Fast filters
- No subscription required
Create a free account and start exploring right away.
Front Office Agent – STARS
tristar Hotels. Welcome guests warmly and provide friendly, open, and personable service .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong hospitality skills with a focus on guest service, effective communication, and independent management of Front Office tasks. Proficient in handling reservations and cash management while ensuring smooth operations across various shifts.
Highest-signal resume keywords
Guest Check-In And Check-OutFront Office Administrative TasksCash ManagementEffective CommunicationGerman Language Proficiency
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Reservation ManagementAccounts Receivable ControlAdministrative Tasks
Soft Skills
Warm And Personable ServiceHospitality MindsetConfident Communication
Industry Keywords
HospitalityGuest ServiceFront Office Operations
About the role
Key responsibilities & impact- Welcome guests warmly and provide friendly, open, and personable service
- Conduct guest check-in and check-out
- Receive and process reservation requests
- Manage the cash desk and oversee accounts receivable control
- Perform administrative tasks at the Front Office
- Contribute to efficient operations across morning, evening, and night shifts
- Ensure effective communication between all hotel departments
Requirements
What you’ll need- Previous professional experience
- A strong hospitality mindset and a warm, open approach to guests
- Confident and independent handling of all Front Office administrative tasks
- Willingness to work morning, evening, and night shifts
- Ability to communicate in German with guests and within the team
Benefits
Comp & perks- An award-winning employer (TOP Employer for SMEs 2018–2025, according to Focus-Business)
- Permanent employment contract
- At least 30 days of paid vacation per year
- 25% night-shift premium for work between 10:00 p.m. and 7:00 a.m.
- Pleasant working environment
- Predictable working hours
- Time off in lieu for overtime worked
- Comprehensive onboarding covering all processes and standards
- Opportunities for professional development, personal growth, and contributing ideas
- Career development opportunities leading to a Front Office Supervisor position
- Provision and cleaning of uniform items
- Various employee discounts through a corporate benefits program for events, services, and products
- Worldwide discounts at IHG hotels