General Manager – STARS

tristar Hotels

. Overall personnel responsibility and leadership of the department head team .

Posted 10/23/2026full-timeFrankfurt am Main • GermanyMid-LevelSenior💰 €4,500 per monthWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong leadership in managing hotel operations, ensuring profitability, and maintaining high guest satisfaction. Proven ability to build and motivate teams while adhering to franchise standards and quality assurance processes.

Highest-signal resume keywords

Leadership RoleBudget ManagementTeam BuildingMarket PositioningQuality Assurance

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Accounts Receivable ManagementMonth-End ClosingInventory Management

Soft Skills

Team MotivationGuest Satisfaction Focus

Industry Keywords

Hotel OperationsFranchise StandardsMarket Share

About the role

Key responsibilities & impact

Overall personnel responsibility and leadership of the department head team
Responsibility for the budget and sustainable protection of profitability
Ensuring the hotel’s market position and achieving strong market share
Managing accounts receivable, month-end closing, and inventory
Representing the hotel as its ambassador and public face
Ensuring and complying with all required franchise partner standards
Serving as a role model for the smooth execution of all processes
Quality assurance across all departments and areas

Requirements

What you’ll need

Experience and/or training may influence the development path of the starting salary
Leadership role with responsibility for a hotel team
Ability to build and motivate a strong team
Ability to set and achieve targets
Strong focus on guests and their satisfaction

Benefits

Comp & perks

At least 30 days of annual leave
A pleasant working atmosphere
Predictable working hours
The opportunity to contribute to a young, rapidly expanding company
Support from an experienced Regional Manager of Operations
A company with strong values and guiding principles
Opportunities for development, personal growth, and contributing ideas
Various employee discounts through a corporate program for events, services, and products
Worldwide discounts at IHG hotels