General Manager – STARS

tristar Hotels

. Overall responsibility for personnel and leadership of the department heads’ team .

Posted 9/23/2026full-timeFrankfurt am Main • GermanyMid-LevelSenior💰 €4,500 per monthWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong leadership and personnel management capabilities while ensuring compliance with franchise standards and maintaining quality assurance across hotel operations. Proven ability to manage budgets and drive sustainable revenue generation while focusing on guest satisfaction.

Highest-signal resume keywords

LeadershipBudget ManagementMarket PositioningQuality AssuranceGuest Satisfaction

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Accounts ReceivableMonth-End ClosingInventory Management

Soft Skills

Motivational Skills

Industry Keywords

Franchise StandardsMarket ShareSustainable Revenue Generation

About the role

Key responsibilities & impact

Overall responsibility for personnel and leadership of the department heads’ team
Responsibility for the budget and sustainable revenue generation
Safeguarding the hotel’s market position and achieving strong market share
Managing accounts receivable, month-end closing, and inventory counts
Representing the hotel as its public face
Ensuring and maintaining compliance with all required franchise partner standards
Leading by example to ensure smooth execution of all processes
Quality assurance across all departments and areas
Leading and motivating the team, with a focus on guest satisfaction

Requirements

What you’ll need

Relevant experience and/or training will be taken into account in salary progression
Willingness to assume overall personnel responsibility and lead the department heads’ team
Ability to take responsibility for the budget and ensure sustainable revenue generation
Ability to safeguard and expand the hotel’s market position and market share
Knowledge of accounts receivable, month-end closing, and inventory counts
Ability to ensure compliance with the franchise partner’s standards
Ability to ensure quality and smooth hotel operations
Strong leadership and motivational skills
Focus on guest satisfaction

Benefits

Comp & perks

At least 30 days of annual leave
Pleasant working atmosphere
Predictable working hours
Opportunity to contribute to a young company with strong expansion plans
Support from an experienced Regional Operations Manager
A company with strong values and guiding principles
Room for professional development, personal growth, and sharing ideas
Various employee discounts through a corporate benefits program for events, services, and products
Worldwide discounts at IHG hotels
Award-winning employer (TOP Employer SME 2018–2025, according to Focus-Business)