Global Investigator – APAC

TRM Labs

. Process inbound complaint data .

Posted 10/23/2026full-timeRemoteMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in blockchain analysis and investigative processes, with a strong ability to trace funds and analyze complaint data. Proficient in utilizing AI tools for enhancing investigative outcomes and managing time-sensitive operations in a remote environment.

Highest-signal resume keywords

Blockchain AnalysisFund Tracing Across ChainsAI Tool ProficiencyInvestigative Case BuildingStrong Written And Verbal Communication

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Investigative ExperienceAnalytical ExperienceComplaint Data ProcessingComplaint Disposition ValidationFalse Positive IdentificationScam Pattern AnalysisData-Source IntegrationLegal-Process DraftingTakedown ExecutionCrypto Crime Pattern Recognition

Soft Skills

AdaptabilityCommunication SkillsTeam CoordinationProblem-SolvingWillingness To Learn

Tools & Technologies

AI Investigation PlatformBlockchain Analytics ToolsCommercial Data Sources

Industry Keywords

Crypto-Enabled CrimeScam ProceedsRegulated ExchangesRemote Work ExperienceEMEA Coverage

About the role

Key responsibilities & impact

Process inbound complaint data
Validate outputs from TRM's AI investigation platform
Route cases into investigative pipelines leading to frozen scam proceeds and seized assets
Determine complaint dispositions, including freezes, takedowns, recovery handoffs, legal-process drafts, victim notifications, or closures
Validate and route hundreds of complaint dispositions per week
Identify false positives, merged syndicates, and misclassified scam patterns
Enrich complaint selectors using more than forty commercial data-source integrations
Trace funds through consolidation wallets to regulated exchanges or other actionable endpoints
Maintain clean shift handoffs for continuous around-the-clock operations
Provide EMEA-hours coverage while colleagues in other regions are offline
Coordinate with global teammates on time-sensitive handoffs
Respond to complaint surges and live takedown events
Continuously learn new patterns in crypto-enabled crime

Requirements

What you’ll need

4 or more years of investigative or analytical experience in the public or private sector
Hands-on blockchain analysis experience
Experience tracing funds across chains and attributing addresses to real-world actors
Ability to distinguish an unattributed service from a privately controlled (unhosted) wallet
Experience building or contributing to cases leading to a freeze, seizure, arrest, or takedown
Strong AI fluency and daily use of AI tools
Ability to operate in a fast-paced, fluid environment with shifting priorities
Strong written and verbal communication
Willingness and ability to participate in a weekly on-call rotation with occasional weekend coverage
Ability to work non-US hours with limited supervision
Legal authorization to work in the applicant's current country of employment
Experience working in a fully remote environment is requested in the application form
Professional cryptocurrency experience and blockchain analytics tools are requested in the application form

Benefits

Comp & perks

Competitive benefits, wellness programs, and time away from work, varying by country and local employment requirements
Distributed-first work environment
Professional growth and learning opportunities
Global team collaboration
Flexible scheduling in local time zone
Paid on-call rotation compensation not specified